Laundry Operations Supervisor

Join our Laundry Operations Team as a Supervisor with the Shakopee Mdewakanton Sioux Community (SMSC)! In this working supervisor role, you’ll support daily laundry operations, create and manage team schedules, and foster a positive, productive work environment. You’ll build strong relationships with your team while partnering closely with our Hotel Team to prioritize and expedite laundering needs based on hotel volume.

If you have an operational mindset, can create a sense of urgency when needed, and enjoy coaching and developing team members, this role is for you. We offer weekly pay, on-site clinics, and health benefits.

Supervises the daily operations of the SMSC laundry. Ensures that all linens for the Gaming Operations, and Tribal Operations outlets are processed and delivered daily. Maintains quality in all linens processed and rejects any exceptions. Responsible for maintaining cleanliness of the laundry area.

• Schedules team members according to staffing and occupancy.
• Interviews, hires, and promotes team members. Provides ongoing training, development, and performance management for direct reports.
• Assigns daily work duties to team and monitors their performance for accuracy and safety while operating machines and equipment for processing work.
• Personally performs laundry duties, i.e., wash, dry, and fold. Responsible for accurately operating and programming all laundry equipment for each type of linen processed.
• Informs team members of policy and procedure changes and gains compliance.
• Collaborates with Hotel Housekeeping on monthly inventory control for the Hotel linen.
• Works closely with Housekeeping on prioritizing and expediting what linen is needed on a daily basis. Coordinates with Housekeeping and F&B on the processing of new linens, and develops the procedure for processing them.
• Quality control of linens, drapes, sheers, and prepares new linens.
• Cleans and organizes storerooms.
• Assists in Dry Cleaning area.
• Weighs all the clean linen leaving the building and posts it to the correct outlet.
• Cleans areas soiled by blood borne pathogens and bacteria.
• Reviews Operational Procedures.

• High School diploma or GED.
• Any combination of supervisory or industrial laundry experience equaling three years.
• Ability to read, write, and speak English;
  Spanish is a plus.
• Basic computer skills – keyboarding and software use.
• Valid Class D driver’s license may be required, with a good driving record.
• Proficiency in maintaining safety while handling potential fumes, chemicals, odors, and/or noise.
• Physical ability to perform required job duties, including lifting up to 50 lbs and performing motions such as bending, squatting, crawling, kneeling, twisting, pulling, and/or pushing.

• Weekly pay.
• On-site medical clinics and pharmacy.
• Medical, dental, vision insurance.
• 401(k) retirement plan.
• Paid time off and generous PTO package.
• Wellness programs.
• Outreach hours for volunteer work through SMSC Gives.
• Discounts on childcare, fuel, bus passes, and fitness membership.
• Free uniform and free uniform cleaning.
• Tuition reimbursement.

Equal Opportunity Employer
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