Global Head of Solutions Engineering

Overview

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.

For more information, visit (Use the "Apply for this Job" box below). Gong is a place to grow, stretch, and do work that truly matters, with a culture built on transparency and trust.

As the Head of Solutions Engineering, you will be responsible for managing all facets of the assigned Solutions Engineering teams. The Head of Solutions Engineering will oversee Gong’s team of Solutions Engineers and Solutions Engineering Directors / Managers. You will be responsible for defining, developing, managing and implementing all strategic pre-sales activities and outcomes that align with Gong’s vision, mission and strategic plans on a company-wide basis.

• Scale and run a Solutions Engineering organization leveraging your past experiences
• Global Resource Allocation and Standardize global playbooks while allowing for regional nuance
• Create processes, reports, and operating rhythm to help your team and stakeholders
• Build the appropriate organizational structures to balance the need for specialization with revenue coverage
• Invest in deep, peer-level relationships with Product and Engineering VPs, fostering a culture of mutual respect where SE technical expertise is viewed as a force-multiplier for product success
• Improve processes and eliminate bottlenecks by working cross-functionally in order to get deals across the line
• Build appropriate processes, measurement and infrastructure needed to maximize SE productivity and impact
• Build strong cross-functional relationships with Sales, Product Marketing, Product Management and Engineering and exercise sound judgement to achieve business objectives
• Build technical thought leadership on architecture, processes and operationalization

• 10+ years of relevant solutions engineering experience
• 5+ years of experience building and managing high performing solutions engineering teams
• 4+ years of experience leading Solutions Engineering Senior Directors/Directors/Managers
• Experience leading organizations of at least 50–100+ headcount through IPO or significant hyper-growth phases
• Know how to build trust amongst your team members and cross-functional stakeholders
• Proven ability to influence cross-functional peers (Product/Eng) without formal authority, specifically in a high-growth SaaS environment
• High level of business acumen and understanding of how revenue leaders think

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter
• Work from home stipend to help you succeed in a remote environment

The annual OTE for this position is $340,000 - $357,000 USD. Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.

Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! If this sounds like…