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Special Needs Coordinator​/SNC

Job in Pyongtaek - South Korea
Full Time position
Listed on 2020-04-29
Job specializations:
  • Social Work
    Clinical Social Worker, Medical Social Worker
  • Nursing
    RN Nurse
Job Description & How to Apply Below
Entourage seeks experienced Special Needs Coordinator (SNC)
Place of Performance: Osan Air Base, Korea

General Description:
The Special Needs Coordinator (SNC) oversee and manage the Exceptional Family Member Program – Medical (EFMP-M) IAW DOD and Air Force (AF) policy, and any subsequent implementing guidance.  Establish and maintain procedures to identify family members with special medical and educational needs in a timely manner.  The SNC use a multi- disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses’ groups, to ensure effective outreach and identification of special needs. Ensure AF sponsors assigned to the installation, or whose personnel functions are handled at the installation, are “Q-coded” (EFMP-enrolled) regardless of location of family members.

Specific Tasks:
• You shall use clinical assessment skills and maintain procedures to identify sponsors whose family members have special medical and educational needs in a timely manner.
• You shall ensure all active duty sponsors known to the Air Force Personnel Center, and local Military Personnel Section (MPS) and/or Commander Support Staff (CSS) w applicable, having family members with special needs are identified in AF medical special needs data management systems.  You shall provide oversight for base-level data entry in AF-provided data management systems used in the management of EFMP-M.  
• You shall provide training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide.  
• You shall integrally involve in the Family Member Relocation Clearance (FMRC) process.  Ensure all FMRC requirements are implemented by all EFMP-M staff.  Coordinate the enrollment process and travel screening for all active duty family members’ and travel screening upon request to the families of DoD civilian sponsored assignments going to an overseas base.
• You shall provide oversight to ensure every AF sponsor with one or more family members with special needs assigned to the installation has a SN file maintained at the Military Treatment Facility (MTF).  Ensure Q-coded sponsors assigned to the installation are contacted annually to determine if t are unmet needs and to request updates of
information as needed.
• You shall collaborate with the Integrated Delivery System (IDS) and other interagency forums that provide family medical information and referrals to base and civilian agencies.
• You shall participate in EFMP quarterly case reviews to discuss/assess newly identified families’, complex, or unmet medical needs.  Determine the appropriate resources necessary for the families.  
• Patient specific assessments and clinical plans of action will be located in AHLTA and the Special Needs record.  Meeting minutes will not contain patient identifying information.
• You shall coordinate and participate in designated facility meetings.
• You shall participate in the clinic orientation and training of other staff of the Special Needs Program. May serve on committees, work groups, and task forces at the facility.
• You must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional social work, Health Services Inspection (HSI); and other applicable DoD and service specific guidance’s and policies. Must also comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures.
• You complete medical record documentation and coding and designated tracking logs and data reporting as required by local MTF/AF/DoD instructions, policies and guidance.
• You shall complete all required electronic medical record training, MTF-specific orientation and SNC training programs.
Position Requirements
Masters,   3 to 4 Years work experience
• You shall have at least 2 years of full-time experience in care coordination, discharge planning or case management in medical (military or civilian) setting within the last 5 years.
• You shall have current certification in American Heart Association Basic Life Support (BLS) (Course C) or the American Red Cross CPR/BLS Course.
• You shall be able to communicate in the English language at the intermediate level as exemplified in your written and verbal skills in the performance of your duties.

• Nurse Applicants must possess a Baccalaureate Degree program in nursing (BSN) accredited by a National Nursing accrediting agency recognized by the US Department of Education.  
• Social Worker applicants must possess a Master of Social Work (M.S.W.) degree from a graduate school of social work fully accredited by the Council on Social Work Education (CSWE).

• Nurse applicants must possess a valid, unrestricted license to practice as a Registered Nurse (RN) from one of the 50 states, and/or the District of Columbia, the Commonwealth of Puerto Rico, or territories of the United States.
• Social Worker applicants are not required to possess a license to apply.

• You must have knowledge and skills to effectively apply SNC functions: a) Assessment: Identification of patients that need special medical and education needs/management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care coordination is received.
• Mastery of theories, principles, and methodologies underlying psychosocial practice.
• You must have knowledge and understanding of developmental growth; dynamics of human behavior, family, and other social systems; and impact of illness and disability on social functioning.
• You must have the ability in program planning, implementation, and evaluation, and in conducting individual, family, group, and community assessments.
• You must have strong capability to work with service members and/or veterans and their families who are experiencing a wide range of complicated mental, emotional, behavioral, physical, psychosocial, and environmental problems.
• You must have working knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]), and accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC).
• You must have a working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (e- mail), and internet familiarity is required. The ability to input, extract and format data from established databases is desired.
• You must demonstrate ability to communicate effectively both orally and written.
• You must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and potentially agitated.
• You must demonstrate the ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal and financial patient situations.
• You must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.
Required Language Skills:
  • English - Very good
Contact Information
Contact Name: Entourage Consulting LLC
Contact Phone: 210880-4802
Preferred method of contact: Email with CV via Application Box below.
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