Senior Account Executive, Commercial

Genesys empowers organizations of all sizes to create the best experiences for their customers and employees.

We are excited to announce an opportunity for a highly motivated and ambitious Sr. Account Executive to join our team. This role is ideal for a sales professional passionate about uncovering and capturing new market opportunities as well as driving success in existing customer relationships.

• Proactive prospecting using Salesloft, 6sense, and Linked In Sales Navigator to research, identify, and engage new prospects in accounts.
• Build and maintain a robust pipeline by continuously filling the top of the funnel with high-quality leads and progressing opportunities through the pipeline.
• Maintain and grow existing customer relationships.
• Drive high levels of outreach activity (calls, emails, and social selling) to ensure consistent engagement with prospects.
• Account mapping: identify key decision-makers and influencers within target accounts, building a comprehensive understanding of account structures and priorities.
• Partner with BDRs to design effective outreach campaigns and maximize opportunity generation.
• Leverage data and insights from tools such as 6sense to identify buying signals and prioritize outreach to accounts showing intent or engagement with marketing campaigns.
• Conduct targeted campaigns in collaboration with marketing teams for verticals such as Financial Services, Retail, and Technology.
• Measure and optimize activity by monitoring outreach metrics and pipeline health using Salesforce, Clari, and other tools, making data‑driven adjustments to strategies.
• Strategic account planning: develop account penetration strategies for key accounts, identifying the highest‑potential opportunities to focus effort.
• Build market presence as a brand ambassador by engaging in networking events, webinars, and industry forums to raise awareness and build connections.
• Collaborate cross‑functionally with solution consultants and marketing to create tailored messaging and align resources for top‑priority accounts.
• Maintain CRM discipline: ensure accurate and timely updates in Salesforce, including logging activities and tracking progress for all opportunities.

• 8+ years of experience in B2B SaaS or technology sales with a demonstrated ability to generate and manage a healthy pipeline of new business opportunities.
• Experience using tools such as 6sense, Salesloft, Clari, and Salesforce to inform and optimize prospecting efforts.
• Familiarity with key verticals such as Financial Services, Retail, and Technology is a plus.
• Excellent verbal and written communication skills, with the ability to craft compelling outreach messages and build relationships with C‑level and senior decision‑makers.
• Collaborative mindset comfortable working with cross‑functional teams, including BDRs, marketing, and solutions consultants.
• Adaptability and resilience to thrive in a fast‑paced, evolving sales environment and adjust strategies based on feedback and results.

• Familiarity with MEDDPICC and related sales methodologies.
• Experience with cloud‑based or customer experience (CX) solutions.
• Background in targeting and successfully penetrating accounts.

Base salary range: $ – $. Actual salaries vary based on experience, qualifications, skills, and location. Commission or performance‑based bonus opportunities may also apply.

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work‑from‑home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption Assistance.
• Fertility treatments.

Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.