Office Manager

Office Manager

Location:

Caversham

Salary: £30,000 - £32,000 FTE

Job Type: Part time - Monday to Friday - 30 hours per week

The Role

An award-winning, owner led property business covering Lettings, Property Management and Sales is looking for a dynamic Office Manager to join their small, well-established team.

This is a varied, hands-on role that sits at the heart of the business, combining office management, client support, maintenance coordination and enquiry management. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the office while delivering a professional and responsive service to clients, tenants and contractors.

The role would suit a highly organised individual with excellent communication skills who enjoys working in a busy environment where no two days are the same.

Key Responsibilities

• Manage the day-to-day operation of the office, ensuring efficient administrative processes and a professional working environment.
• Maintain accurate records, files, and company documentation while supporting management with administrative tasks.
• Act as the primary point of contact for client and customer enquiries, delivering excellent customer service.
• Putting together property details and supporting with tenancy administration and sales progressions
• Coordinate and monitor maintenance requests, arranging repairs and ensuring issues are resolved promptly.
• Handle inbound and outbound communications, including telephone, email, and online enquiries, in a professional and timely manner.
• Track, update, and follow up on enquiries, maintenance matters, and operational activities to ensure effective resolution and communication.

Key Requirements

• Previous experience in an Office Manager, Office Coordinator, Senior Administrator or similar office-based position.
• Strong organisational and administrative skills.
• Excellent communication skills, both written and verbal.
• Professional and confident telephone manner.
• Ability to prioritise multiple tasks and manage competing deadlines.
• Strong attention to detail.
• Good working knowledge of IT (Google apps).