Crisis Management Principal, EMEA

Job Description

The Crisis Management Principal, EMEA is responsible for leading regional crisis management operations across Europe, the Middle East, and Africa, focusing on high‑consequence environments such as regulated business activity, data center and cloud infrastructure, manufacturing or technology operations, and complex geopolitical risk. The role provides regional ownership for crisis readiness, incident escalation, response coordination, stakeholder communication, employee accountability, exercise delivery, after‑action review, and continuous improvement.

This position operates as the regional crisis management lead for EMEA under Oracle Global Physical Security’s crisis management framework, which defines crisis management as the coordinated activities to prevent, prepare for, respond to, and recover from crises. The framework requires a scalable response model that can flex from local incidents to broader regional or global events managed through an enterprise‑level coordination structure.

The role is expected to translate incomplete and fast‑moving information into structured decision support for senior stakeholders, while keeping the response focused on Oracle’s priorities: people, assets, and enterprise continuity. The candidate should be comfortable operating across corporate, operational, technical, and field environments, including data centers, regulated customer environments, manufacturing or energy‑sector operating models, and regions affected by conflict, civil unrest, severe weather, infrastructure disruption, public health events, or travel disruption.

Own crisis management operations and readiness across EMEA, including support to Oracle field offices, OCI/data center environments, regional business operations, travelers, special events, and country‑level leadership teams.

Support a region with varied legal, regulatory, cultural, geopolitical, and operational risk conditions. The role must account for local laws, unique situational facts, industry practices, and the availability of local resources when determining the appropriate crisis response model. Oracle’s response principles specifically require consistency while also considering local conditions and balancing safety, privacy, financial responsibility, and appropriate company support.

Lead activation of Local Crisis Management Teams and Regional Crisis Management Teams based on the totality of circumstances, including impact to personnel, facilities, business operations, customer‑facing activity, media interest, infrastructure availability, and escalation potential. Critical incidents may be managed locally through an LCMT, while crisis events with broader regional, global, reputational, or enterprise implications may require RCMT activation.

Work closely with GSOC, Regional Security, OCI, RE&F, EHS, HR, Global Travel, Legal, Privacy, Compliance, Corporate Communications, Internal Communications, Global Customer Support, RMRP/Business Continuity partners, GIS, GIT/MIM, and country or regional business leadership.

Own or coordinate the regional crisis lifecycle: preparedness, monitoring, triage, activation, mobilization, impact assessment, response cadence, stakeholder communication, employee accountancy, escalation management, incident documentation, stand‑down, after‑action review, corrective action tracking, and program improvement. The Global Crisis Management Framework defines the program around anticipate, preparedness, response, recovery, and lessons learned.

Develop and deliver a regional training and exercise program based on EMEA risk priorities. The framework requires regional validation of the crisis management system, LCMT capability, and RCMT capability through periodic exercising, followed by after‑action reviews, documented lessons learned, and corrective action tracking.

Maintain calm, factual, actionable, and appropriately classified crisis communications. Internal guidance requires GPS crisis communications to be necessary and actionable,…