Integration Rhapsody Administrator​/Support Lead

Position: Integration Rhapsody Administrator / Support Lead
Job Summary  Seeking an experienced Integration Rhapsody Administrator to support and maintain healthcare integrations across enterprise clinical and operational systems. The role involves administration, monitoring, troubleshooting, deployment, and support of interfaces using Rhapsody Integration Engine in a 24x7 healthcare environment.

Key Responsibilities   Administer and support Rhapsody Integration Engine environments
Monitor interface queues, logs, alerts, and system performance
Troubleshoot HL7, API, Java-based, file-based, and web service integrations
Support production incidents and perform root cause analysis
Develop or support Java utilities, scripts, and integration components as needed
Coordinate with application teams, vendors, and offshore support teams
Deploy and migrate interfaces across Dev/Test/Prod environments
Maintain interface documentation and operational runbooks
Participate in on-call support rotation
Required Skills   6+ years of experience in healthcare integration support
Strong hands‑on experience with Rhapsody Integration Engine
Strong Java development/support experience
Experience supporting:  Epic
Oracle Health Cerner
MEDITECH

Strong HL7 v2.x knowledge (ADT, ORM, ORU, SIU)

Experience with REST/SOAP APIs, FHIR, TCP/IP, MLLP, SFTP
SQL and basic Linux/Windows administration knowledge

Experience with Service Now/Jira ticketing systems

Preferred Qualifications   Healthcare provider or hospital setting experience
Knowledge of Cloverleaf or Mirth is a plus
ITIL process understanding
Solid communication and client‑facing skills
Key Traits   Production support mindset
Strong troubleshooting and analytical skills
Ability to work in rapid‑paced healthcare operations
Excellent coordination with onshore/offshore teams

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