Security Operations Centre; SOC Operator

Position: Security Operations Centre (SOC) Operator
Securiguard Services Ltd. is expanding its operations into Regina, Saskatchewan, and we are seeking a highly capable and driven  Security Operations Centre Operator/Control Room Operator  to support the field operations in one of industrial sites.

The ideal candidate is professional, detail-oriented, comfortable working with technology, and able to remain calm under pressure. While previous SOC or control room experience is considered an asset, training will be provided to suitable candidates with strong communication and problem-solving skills.

Location
Co‑op Refinery, Regina

Schedule

12‑hour continental rotating shifts

Rotation between days and overnights every two weeks

Available shift patterns:

6:00 AM – 6:00 PM / 6:00 PM – 6:00 AM

8:00 AM – 8:00 PM / 8:00 PM – 8:00 AM

Includes weekdays, weekends, and holidays as scheduled

Duties
Security Monitoring & Surveillance

Monitor CCTV cameras, alarm systems, access control systems, and life safety systems

Identify and report suspicious activity, security concerns, or system irregularities

Respond to alarms and incoming service requests in a timely manner

Maintain awareness of ongoing incidents and operational activity

Dispatch & Communications

Dispatch security personnel to incidents, patrol requests, and emergency calls

Maintain professional communication with guards, supervisors, clients, and emergency services

Operate radios, telephones, email, and internal communication systems

Escalate incidents following established procedures and protocols

Incident Reporting & Documentation

Complete accurate incident reports, activity logs, and shift summaries

Document all incidents, alarms, and communications within reporting systems

Maintain confidentiality and professionalism when handling sensitive information

Access Control & Administrative Support

Monitor and manage access control activity

Assist with badge access requests, visitor management, and credential administration

Support basic troubleshooting of security systems when required

Emergency Response Support

Assist with emergency response coordination during fire, medical, safety, or security incidents

Follow site emergency procedures and escalation processes

Remain calm and professional during high‑pressure situations

Qualifications & Requirements

Willing to obtain Saskatchewan Security Licence

High school diploma or equivalent

Strong verbal and written communication skills

Excellent computer proficiency and ability to learn security software platforms

Ability to multitask and work in a fast‑paced environment

Strong attention to detail and problem-solving skills

Ability to work independently and as part of a team

Availability to work rotating shifts, including nights, weekends, and holidays

What We Offer

Comprehensive benefits package

Permanent employment opportunities

Full uniform provided at no cost

Paid training and site‑specific orientation

Continuing education covered through Securiguard university

Career growth and advancement opportunities

Supportive and team‑oriented work environment

Apply Today
This could be more than just a job - it could be the start of a rewarding career. If you are ambitious, professional, and ready to become a  Securiguard Security Professional , we want to hear from you.

Salary: $23.50 per hour

#J-18808-Ljbffr