RMA Coordinator

Position Description

Legrand has an exciting opportunity for a RMA Coordinator I to join the Data, Power & Control Team in Reno, NV. The RMA Coordinator I will perform basic and routine inspection of products manufactured or processed by private companies to ensure compliance with engineering specifications. This position ensures that all assigned duties are performed quickly, efficiently and according to established departmental and company policies, procedures and goals.

As a member of the Server Technology Team, the RMA Coordinator I is expected to promote a positive attitude, demonstrate initiative, professionalism, personal awareness, integrity, and exercise confidentiality.

• Independently perform routine tasks to inspect product.
• Independently perform PCA/part/subassembly/finished product build and quality validation sampling.
• Perform quality inspection audits to IPC 610A standard for printed circuit boards, soldering criteria, lead‑free connections, fillet criteria, cleanliness, and failure modes.
• Perform tests on product to determine approval or rejection and write report of examinations.
• Identify and disposition non‑conforming parts, assemblies and finished good products.
• Independently perform quality audits of various types.
• Troubleshoot and isolate physical and functional product defects.
• Perform work in a safe manner; report repairs or safety concerns to management.
• Maintain compliance with all ISO regulations and procedures.
• Perform other duties as assigned.

• Associate’s degree or equivalent from two‑year college or technical school; or 6 months to 1 year of related experience and/or training; or an equivalent combination of education and experience.
• Minimum of one year of experience and knowledge of PDU product and Server Technology quality standards.
• Minimum of 2 years of experience in production assembly and/or test validation.
• Ability to read and interpret orthographic drawings.
• Familiar with mechanical measurement equipment and tooling.
• Ability to understand and apply the elements of corrective and preventive actions.
• Effective oral and written communication skills.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to resolve problems involving several variables in standardized situations.
• Strong organizational and planning skills and ability to work independently.
• Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook).

• Job Knowledge – competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Cooperation – establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co‑workers; works cooperatively in group situations; works actively to resolve conflicts.
• Oral Communication – speaks clearly; listens and gets clarification; responds well to questions; participates in meetings.
• Teamwork – balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests.
• Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Initiative – volunteers readily; undertakes self‑development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Planning/Organizing – prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Quality – demonstrates accuracy and thoroughness; looks for ways to improve and promote quality;…