Lending Administrative Assistant

Job Title: Lending Administrative Assistant

Industry: Banking / Financial Services

Location (city, state): Reston, VA

Assignment Type: Contract | 4–5 Week Assignment with Potential Extension

Pay: $20.00 – $22.00/hour (depending on experience)

Work Schedule: Monday–Friday, 8:30 AM – 5:00 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Addison Group is hiring on behalf of our client, a well-established financial services organization seeking a detail-oriented Lending Administrative Assistant to support daily loan operations, title administration, and member service functions. This is a fully onsite opportunity ideal for candidates with automotive lending, dealership, banking, or credit union experience.

The Lending Administrative Assistant will support the lending and loan servicing team through a combination of administrative, customer service, and loan documentation responsibilities. This role will focus heavily on vehicle title processing, insurance‑related loan support, document management, and loan follow‑up activities. The ideal candidate is organized, communicative, and comfortable working in a fast‑paced financial services environment.

• Process and maintain vehicle title documentation for secured auto loans across multiple states
• Coordinate lien recordings and lien release processing for paid‑off loans
• Communicate with state motor vehicle agencies to resolve title discrepancies and ensure loan collateral is properly documented
• Respond to member inquiries related to title processing, insurance claims, and loan documentation
• Follow up with applicants via phone, email, and text to collect outstanding loan documentation and assist with loan completion
• Review loan files and scanned documents to confirm accuracy, completeness, and compliance standards
• Support collateral protection activities, including force‑placed insurance updates and member account adjustments
• Assist with insurance claim processing and serve as a liaison between members and insurance providers
• Maintain electronic filing systems and assist with document scanning, indexing, and records management
• Handle administrative support tasks including mail distribution, filing, ticket management, supply monitoring, and special projects
• Ensure adherence to internal compliance procedures, lending policies, and financial regulations

• Associate’s or Bachelor’s degree preferred
• Minimum of 6 months of related experience in banking, lending, credit unions, automotive finance, or dealership operations
• Familiarity with vehicle title processing and auto loan procedures strongly preferred
• Strong customer service and communication skills
• Ability to maintain confidentiality and exercise professionalism in sensitive situations
• Proficiency in data entry and keyboarding with a minimum typing speed of 50 WPM
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a deadline‑driven environment

• Candidates with dealership or auto lending experience are highly encouraged to apply
• Free onsite parking available
• Opportunity for extension or permanent hire based on performance
• Assessment required prior to consideration
• Position works closely with lending leadership and operations teams
• This role involves frequent communication with both internal departments and external members/customers

• Opportunity to gain experience within a reputable financial institution
• Hands‑on exposure to lending operations and loan servicing
• Collaborative and team‑oriented work environment
• Potential for long‑term employment opportunity
• Stable weekday schedule with consistent hours

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.