Director of Engineering

Director of Engineering Job Number: 26-00606 Use your skills where innovative technology solutions begin. ECLARO is looking for a Director of Engineering for our client in Richardson, TX. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

Director of Engineering is a high-impact senior leadership role, responsible for the end-to-end cellular engineering, including mobile network (core and RAN) management as well as deployment and technical management of innovative wholesale solutions in a secure, effective, scalable and commercially viable manner, to customers across the world. This role manages and leads a geographically dispersed multidisciplinary engineering team covering IP, 4G / LTE, IMS, 5G NSA / SA, NTN, SIM/ eSIM, BSS / billing as well as global roaming and wholesale.

Responsibilities:
Leadership & Management:
Provide strategic and technical leadership for cellular engineering functions. Act as the final engineering authority for production readiness, operational acceptance, and NOC handover of all deployed solutions. Lead and manage a geographically dispersed engineering team responsible for both open-source and vendor supplied LTE core (MME, SGW, PGW), IMS (VoLTE / VoNR) as well as 5G core (AMF, SMF, UPF, UDM, AUSF, PCF, NRF) infrastructure.

Ownership for mobile core network infrastructure nodes and their operational management, including roadmaps / lifecycle planning, upgrades, vendor relationships, dimensioning, etc. Technical and operational ownership of roaming infrastructure for 4G / LTE as well as 5G NSA / SA, including SEPP as well as TAP and BCE billing. Ownership of SIM lifecycle management including IMSI and MSISDN allocations, SIM and eSIM configurations and provisioning, and any other identity parameters on eSIM using OTA platform.

Ownership of bespoke software development needs. Ownership for Limitless Mobile RAN as well as lab toy cells used for testing and customer demonstrations. Ownership of technical end-to-end process for CDR generation to mediation function needed for rating and billing. Planning:
Implement and manage tools and processes to effectively plan and manage utilization of engineering resources. Create and manage an engineering delivery roadmap for Limitless Mobile to enhance various platforms for the 5G NSA / SA as well as 6G in the future. Ownership of capacity management for mobile core network and RAN. Projects:
Technical ownership of solution deployment for contracted wholesale customers as well as relevant internal projects. Establish and enforce standard deployment patterns, reference architectures, and baseline configurations for core, RAN, roaming, and wholesale solutions to reduce deployment variability and operational risk. Work with assigned Project Manager to lead complex, long-duration (weeks or months) projects ensuring on-time and on-budget delivery. Create, implement, and drive High Level Design (HLD), Low level design (LLD) including final documentation.

Drive the creation of acceptance test plans to be used to verify the solutions during the implementation projects and as customer acceptance criteria. The main objectives of these test plans are to successfully deliver the solution, to secure customer. Ensure all projects have full documentation and are properly transitioned to the Network Operations Centre (NOC) for post-launch operation. Work with assigned Project Manager to conduct a post mortem at the end of each project to identify learnings that can be applied in future projects.

Operations & Support:
Ensure NOC team is sufficiently trained on new solutions to facilitate effective post-launch delivery and support. Maintain ongoing accountability for the operational health of deployed platforms, including recurring incident analysis, trend review, and continuous improvement of monitoring, alerting, and runbooks in collaboration with the NOC. Own the identification, prioritization, and remediation of technical depth across…