Computer Technician at Netsync Network Solutions Richardson,TX Job Richardson area,Texas USA,IT/Tech

Computer Technician job at Netsync Network Solutions. Richardson, TX.
Detailed Description

Description:

A Computer Technician whose responsibilities will include, but not be limited to day-to-day management of workload, laptop/desktop/printer triage and repair, interaction with Netsync warranty administrators and maintenance of proper work tickets in Netsync and OEM systems

Roles and Responsibilities:

In-house service, diagnostic and repairs, on Power-Up Project units.
Ensure maintenance of proper work tickets in Netsync and OEM systems
Interaction with Netsync warranty operations
Maintain strong working relationship with customer and team
Communicate issue and success to team manager

Additional Duties:

Assist in diagnosing and or repairing of in-house equipment for projects
Assist with any on-site project requests
Assist drivers with pick-ups and deliveries
Assist team with off season (summer) projects
Assist in staging Network Gear
Delivers and installs network gear
Assist with general facility upkeep
Various other tasks related to service delivery

Skills and Experience:

Communication Skills
Customer Service Skills
Good Organization Skills
Ability to work independently as well as with a team

Minimum Qualifications /Technical and

Education Requirements:

High School Diploma or comparable & Comp Tia A+

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Computer Technician at Netsync Network Solutions Richardson, TX