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Junior IT Support Analyst — Government IT Help Desk
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-05-23
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Customer Service Representative, Junior to provide entry-level technical support in Richmond, Virginia. This role involves assisting users with IT services and resolving basic technical issues through ticket management.
Ideal candidates should have an associate's degree in IT or a related field, with a foundational understanding of IT support principles and ITSM tools. The position offers a salary ranging from $20.83 to $26.25 per hour, depending on qualifications and experience.
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