Automotive Dispatcher Job Ridgefield area,Connecticut USA,IT/Tech

Automotive Dispatcher - Service Department

Location: BMW of Ridgefield | Schedule: Full-Time

Help Drive an Exceptional Service Experience

BMW of Ridgefield is seeking an organized and customer-focused Automotive Dispatcher to support the daily operations of our Service Department. This role is responsible for coordinating workflow, maximizing technician productivity, and helping ensure every customer receives the premium experience expected from the BMW brand.

Key Responsibilities

Oversee the daily flow of the service drive
Dispatch repair orders and distribute work efficiently among technicians
Monitor technician productivity and shop capacity
Support customer inquiries and provide a high level of service
Communicate effectively with Advisors, Technicians, and Management
Help ensure available technician time is utilized efficiently

Qualifications

Excellent customer service and communication skills
Basic computer proficiency
Strong organizational and multitasking abilities
Positive, professional attitude
Ability to thrive in a fast-paced environment
Clean and valid driver's license

Benefits Include

Medical and Dental Coverage
401(k) Plan
Short-Term Disability & Life Insurance
Paid Holidays and Paid Time Off
Employee Discounts
Frequent Company Gatherings & Community Outreach Programs

Join a team committed to delivering a premium ownership experience and helping customers enjoy every mile in their BMW.

All applicants are subject to a background check and drug screening.

#IND3

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