Onsite IT Engineer

This is a full-time position that may involve non-standard hours and will require being part of a rotating on call schedule with other engineers.

This position requires working 100% onsite at a client site.

Client

Location:

Riverside, CA 92501

Dress Code: Business casual

No two days are alike at an MSP! As an onsite IT Engineer you'll engage with our client to understand their technology needs, propose solutions, and ensure the smooth operation and security of their IT infrastructure. You will be accountable for a variety of administrative duties including fielding customer questions, maintaining customer information, and data entry management.

Proactive and independent IT technical expert who performs a variety of IT technical support responsibilities, requiring a thorough working knowledge of information technology and infrastructure administration. You are a skilled communicator on all levels. Your meticulous attention to detail is shown through your timekeeping, documentation, and execution of the technical work.

• Communicate regularly with our clients and their teams to understand their technology needs and concerns.
• Analyze information, identify current and potential problems, and propose solutions.
• Ensure that computer and network operations are monitored, backup/recovery functions are performed on a scheduled basis, and administration functions for hardware, operating and application systems are maintained and completed on a consistent basis.
• Effectively act as liaison between hotel customers and our teams.
• Implement the daily operation, support, integrity, and security of the technology and data (including PCI compliance) that support and enable business operations for our clients.
• Support active directory (creating and modifying GPO’s and scripts), email systems (i.e. Office 365), virtualization, monitoring and remote management software.
• Identify and correct all LAN and WAN issues.
• Communicate effectively and you have the ability to provide exceptional customer service to our entire hotel portfolio.

• Knowledge of computers, servers, and networks
• Knowledge of the following software and hardware:
  • Microsoft Products (Windows Server 2012 - present, Windows 10, Azure, SharePoint, Office 365, Etc...)
  • VMWare
  • Cisco, Meraki, HP, and Lenovo (servers, switches, WAP’s, workstations, security appliances, etc.)

• Hospitality driven applications (POS, PMS, Keys, Sales & Marketing Systems, etc.)
• Advanced understanding of DHCP, DNS, and IP protocols.

This is a full-time position located in the United States and performed ONSITE.

Estimated Starting Salary/Wage Range less applicable with holdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale;

the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)

In addition to legally-required benefits, Nexus Tek offers a generous benefit package to eligible full‑time employees, which currently includes the following:

• Four weeks of annual accrued PTO
• Seven paid national holidays
• Company‑paid life insurance, short and long‑term disability
• Voluntary benefits such as critical illness and accident
• Voluntary Legal Shield and identity theft protection
• Discretionary annual 401k match plan
• Employee Assistance Program
• Access to over 90,000+ courses in ADP My Learning
• Stand Out employee engagement tools
• Eligible to apply for a Pluralsight license

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Nexus Tek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Nexus Tek participates in E-Verify for all US Employees