More jobs:
Customers Complaints Admin - Fare Collection System
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-05-30
Listing for:
AtkinsRéalis
Full Time
position Listed on 2026-05-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Overview
Enhance customer experience through effective complaints management and service improvement.
Your role- Manage complaint systems and workflows.
- Track and analyze customer feedback trends.
- Coordinate with contractors for timely resolution.
- Prepare customer service performance reports.
- Degree/diploma in Business or Administration.
- 5+ years' experience in customer service.
- Strong communication and reporting skills.
- Tax‑free salary.
- Life insurance coverage.
- Medical insurance.
- Annual leave balance.
- Company gratuity scheme.
- Discretionary bonus program.
- Annual flight contribution.
- Transportation & housing allowances.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
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