Ambassador - Entertainment & Events

Responsibilities

• Support the daily operation of entertainment activities, assisting in the smooth and safe delivery of shows, performances, and guest‑facing activations.
• Assist with opening and closing procedures, ensuring all entertainment areas, props, and equipment are prepared for operation and secured at the end of the day.
• Provide stagehand support for scheduled performances, including setting up, resetting, and clearing props, basic stage elements, and performance spaces as required.
• Support costume character operations by acting as a minder, ensuring performer safety, guest interaction flow, and adherence to operational guidelines.
• Support with basic administrative tasks, including updating documents, printing forms, and assisting with the preparation of reports and operational paperwork.
• Assist with the preparation, handling, and transportation of props, costumes, and equipment to ensure timely and efficient show execution.
• Support backstage operations, including assisting performers with basic costume changes and ensuring dressing areas are maintained in a clean and organized condition.
• Work closely with the Entertainment & Events team to ensure all performances align with operational standards, safety requirements, and the park’s creative vision.
• Provide on‑ground operational support during shows and activations, helping ensure performances run on schedule and meet expected standards.
• Maintain a professional and positive attitude while interacting with guests, contributing to a welcoming and engaging park environment.
• Follow all health and safety procedures, reporting any hazards, damages, or operational concerns to the Team Leader or Supervisor.
• Support Team Leaders and Supervisors in maintaining operational standards and team coordination during daily activities.

• 0–1 year of experience in entertainment, events, hospitality, or customer‑facing roles preferred.
• Basic understanding of live entertainment environments (e.g., shows, character interactions, or events) is an advantage.
• Awareness of health and safety practices within an operational environment.
• Experience working in a team‑oriented, fast‑paced environment is preferred.
• Interest in entertainment, performance, or guest engagement is beneficial.

• High School Diploma or equivalent.