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Business Process Architects​/Analysts

Job in Riyadh - Saudi Arabia
Posted by Med Center LLC
Full Time position
Listed on 2020-08-05
Job specializations:
  • IT/Tech
Job Description & How to Apply Below

Manage end-to-end processes of telecom operator business processes per TMFORUM Business Process Framework (eTOM)

Assess existing business processes, identify requirements for process improvement and redesign

Build business process performance management framework

Ensure all processes are developed and documented in accordance with the eTOM and Telecom Operator Standards, and are accessible and available for business process stakeholders via the business process management tool
Position Requirements
Bachelor,   3 to 4 Years work experience
POSITION: Telecom Business Process Architects/Analysts

SALARY: up to 35,000 SAR all-inclusive, depending on experience and qualifications, plus benefits per KSA Labor Law

HIRING COMPANY: Major Telecommunications Company

WORK LOCATION: Riyadh, Saudi Arabia

AVAILABILITY: Immediately available will be prioritized (1 month max)



Open to ANY nationality, Male or Female

Selected candidate can report to UAE/Jordan/KSA office tentatively (relocation to KSA after pandemic)


Degree holder in Telecommunications Engineering or any related field

With certifications in Business Process Framework (eTOM) and ITIL

Minimum 3 years of experience in a practical process management role in a telecom company

Excellent understanding of telecom organizations and established record of experience in Telecom Business Process Architecture

Full understanding of OSS/BSS processes with in-depth experience in re-engineering/redesigning processes per current eTOM standards

Proficiency in business process modeling, governance and tools (BPM Tools)

With expertise in design processing, process governance, mapping, gap analysis

With expertise in the following domains: Core Telecom Functions, Network/Mobile Access Operations/Transport Operations (Process - Modeling Design), and Fulfillment Assurance / Revenue Management/Billing (Problem Handling Process, Service Handling Process, Service Planning, Network Provisioning Process, Service Quality Process, Supplier Partner Management Process)

Skills required: general management, organizational skills, conceptual thinking and analytics, presentation skills, leadership skills, creativity, and excellent communication skills
Contact Information
Preferred method of contact: Email with CV via Application Box below.
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