Sales Representative

Responsibilities

• Coordinate and execute sales activities for assigned accounts.
• Conduct overview and monitor market and competitors to ensure Etihad sales targets are reached.
• Define, agree, and execute sales activity plans using tools, data, and insights from Sales Strategy and Planning.
• Analyze market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to revenue premium.
• Collect, review, and consolidate information to support identification of intervention areas for regional business development to ensure sales target achievement and introduction of new products and services relevant to customers.
• Establish, develop, and maintain business relationships with assigned and prospective accounts to generate revenues using modern nurturing techniques.
• Communicate and meet regularly with relevant accounts to inform about new products, services, and promotions to increase sales and reach the expected sales target.
• Build status as trusted advisor to ensure long‑lasting business relationships with major accounts.
• Research, gather, share, and analyze competitor, market, and industry information to define the best‑selling approach to increase Etihad market share and visibility.
• Cooperate with global sales enablement to determine the best promotion sales techniques.
• Communicate and meet with accounts to inform about new products and promotions ensuring the best and most updated value proposal is timely communicated.
• Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.
• Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed respecting corporate guidelines and indications.
• Complete all Etihad commercial training and act as a thought leader in the area of specialism.
• Maintain customer data current in Etihad CRM tool.

• Bachelor’s degree with 3 years of relevant experience in sales.
• Experience managing multiple stakeholders from various departments to achieve objectives.
• Relevant commercial and analytical work experience.
• Ability to represent the airline and drive revenue through a mix of sales acumen, customer service excellence, and industry knowledge.