Account Manager

Position Overview

The Account Manager (AM) with [Saudi Arabia] will focus on proactively building new clients and growing assigned territories by working closely with our Technical, Channel Partner and Marketing teams to formulate selling strategies and campaigns to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales targets to contribute to the sales performance of the assigned region.

The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company’s value proposition and services to customers.

• Identify and proactively target prospects and existing clients to drive adoption of Trend Micro technologies and services.
• Increase market share in the defined territory, develop market strategies for each product and service.
• Know the assigned territory and connect with CIO/CISO to create and grow opportunities.
• Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to present the right value proposition to Channel CEOs and associated sales and technical teams.
• Attain revenue goals per quarter in line with BU goals.
• Develop relationships with our ecosystem of alliances or technology partners (AWS, Microsoft, VMware, Google).
• Familiarity with security frameworks like Zero Trust, SASE, UEBA, XDR and security platforms such as SIEM and SOAR is an advantage.
• Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning.
• Communicate relevant information to stakeholders to facilitate decision making.
• Build and maintain client contacts and relationships by understanding clients’ business and requirements.
• Consult customers on cyber security initiatives and drive constant engagement from demos to post‑implementation support.
• Lead and support any client meetings or calls.
• Hold and participate in account review meetings to discuss customer experience, service performance, client feedback, and possible future opportunities for CVP.

• Minimum 5 years of relevant sales experience and preferably a few years in the security industry.
• Account Management certification such as SPIN or TAS would be highly regarded.
• Sales‑based certifications.
• Security certifications.
• Exposure to both end‑customer environments and channel sales.
• Objectively selling value to CIOs and managing complex, multi‑customer scenarios showcasing technical and sales expertise.
• Proven account management experience in the commercial sector.
• Knowledge of competition, new cybersecurity technologies, upcoming trends (cloud, digital transformation, IIoT, industry, etc.), and country regulations that affect target markets.
• Growth‑oriented mindset and experience working in a collaborative environment.
• Collaborative across various functions such as Technical, Marketing, Channel to ensure customer success at all levels.
• Ability to network, create, and build strong relationships with senior executives.
• Excel at presenting business value propositions, solutions, and benefits of complex technology in easy‑to‑understand business language.

Trend Micro strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity – the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio‑economic status, and political philosophy.