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Customer Service Rep

Job in Ronkonkoma - Suffolk County - NY New York - USA , 11779
Company: Randstad
Contract position
Listed on 2021-03-16
Job specializations:
  • Customer Service/Help Desk
    Customer Service Rep
Job Description & How to Apply Below
Customer Service Rep

**job details:**

+ location:Ronkonkoma, NY

+ salary:$16 - $18 per hour

+ date posted:Friday, March 12, 2021

+ experience:Entry Level

+ job type:Temp to Perm

+ industry:wholesaler of electrical equipment

+ reference:AB_3593112

+ questions:allison.nigro@randstadusa.com631-582-2148

**job description**

Customer Service Rep

Would you say you have experience providing world class customer service? We have a local electronics manufacturing company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.  This company offers a competive salary, benefits package and room for advancement.  If you are interested in the position please email your resume to (Please contact us using the "Apply for this Job Posting" box below)

Responsibilities

+ Handle customer inquiries via phone calls and emails

+ Document customer conversations within the customer service database

+ Collaborate with management teams to stay updated on new products, services, and policies

+ Communicate with customers in a friendly and professional manner while actively listening to their concerns

+ Offer support and solutions to customers in accordance with the company's customer service policies

+ Respond to shipment notifications and pricing concerns.

+ Other administrative duties as requested

Skills

+ Customer Service (2 years of experience is required)

+ Empathy

+ Active Listening

+ Basic Software Skills

+ Telephone Etiquette

Education

+ High School

Qualifications

+ Years of experience: 2 years

+ Experience level:Entry Level

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Position Requirements
Less than 1 Year work experience
 
 
 
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