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IT Support Technical Support Systems Administrator Cybersecurity

1st Line MSP Support Engineer - Customer-Focused Tech

Job in Rotherham, South Yorkshire, S60, England, UK
Listing for: DuoCall Communications Ltd.
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, Cybersecurity
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A managed service provider in Rotherham is seeking a 1st Line Service & Support Engineer to be the first point of contact for customers, providing friendly and effective technical support. Candidates should have 1-2 years of experience in a service desk role within an MSP, with strong skills in Microsoft 365 and networking. Responsibilities include supporting technical issues, maintaining cloud systems, and configuring firewalls.

This full-time position offers a chance to develop a fulfilling career in customer service and technical support.
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