Experienced Concierge - Hudson & Bergen

The Concierge Club | Front Desk Operations

Location:

Hudson County & Bergen County, New Jersey

This position is for seasoned professionals who understand that a concierge is the heartbeat of a building. You are the first impression, the daily problem-solver, and a trusted presence for residents and management alike.

At The Concierge Club, we staff experienced, polished concierges in premium residential and mixed-use properties throughout New Jersey. Our concierges are respected by residents, trusted by property management, and relied upon to run the desk with confidence, discretion, and professionalism.

If you have worked in luxury residential, high-end hospitality, or corporate front desk environments and take pride in doing things the right way, this role is built for you.

• Serve as the primary point of contact for residents, guests, vendors, and building staff
• Create a calm, professional, and welcoming environment at all times
• Recognize residents, understand building culture, and maintain strict discretion
• Handle questions, requests, and issues with confidence and efficiency

• Manage access control, visitor logs, and package handling with accuracy
• Monitor building activity and report incidents clearly and professionally
• Communicate effectively with property management when issues arise
• Enforce building policies respectfully and consistently

• Maintain a polished appearance and professional demeanor
• Represent both the building and The Concierge Club with integrity
• Serve as a steady, trusted presence during all assigned shifts

3+ years of concierge, front desk, hospitality, or high-touch customer service experience

Experience in luxury residential, corporate, or hotel environments strongly preferred

Must be local to Hudson or Bergen County, NJ

Reliable transportation and ability to work at multiple nearby buildings when needed

• Excellent communication and interpersonal skills
• Calm under pressure with confident decision-making
• Strong attention to detail and sense of responsibility
• Respect for confidentiality and professional boundaries
• Reliable, punctual, and consistent
• Comfortable using tablets, building systems, and digital logs
• Able to follow structured processes and SOPs

• We are currently hiring for multiple coverage needs:
• Floater concierge able to cover different buildings and shifts as needed
• Overnight concierge for consistent night coverage
• Regular scheduled shifts including day and evening

Flexibility and reliability are essential. Long-term availability is strongly preferred.

• You are trusted, not micromanaged
• You are treated as a professional, not temporary labor
• You work with a company that values experience, maturity, and stability
• Opportunities for consistent hours, long-term placements, and growth

• Competitive hourly pay based on experience
• Stable, long-term placements rather than short-term assignments

• Former luxury hotel or residential concierges
• Experienced corporate or high-end front desk professionals
• Retired or semi-retired professionals who value structure and purpose
• Individuals who take pride in being dependable, respected, and trusted

The Concierge Club® is a people-first company redefining front desk service. We combine professional concierge staffing with modern systems to deliver stability, trust, and consistency for buildings and residents.