Entry-Level IT Support Technician — Hands

About the Role

We are looking for a motivated and detail-oriented Entry‑Level IT Support Technician to join our on‑site team. This position is perfect for someone beginning their career in IT who wants to gain hands‑on experience in a fast‑paced, professional environment.

As part of the IT department, you will play a key role in supporting day‑to‑day technology needs for our employees, ensuring smooth operations across desktops, laptops, and business applications.

• Configure and deploy desktops, laptops, and related hardware for new and existing employees.
• Assist new hires with initial login, system setup, and access to required applications.
• Perform password resets and basic account troubleshooting.
• Provide first‑line technical support for end‑user issues, escalating to higher‑level staff when needed.
• Maintain accurate documentation of completed work and system changes.
• Ensure all work follows company IT standards, security policies, and procedures.

• Basic knowledge of Windows operating systems, user accounts, and common applications (Microsoft 365, web browsers, etc.).
• Strong troubleshooting and problem‑solving skills.
• Excellent communication and customer service abilities.
• Ability to work on‑site, support multiple users, and manage time effectively.
• High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A+, IT Fundamentals, etc.).

• Hands‑on IT experience with opportunities for growth.
• Supportive team environment with training and mentorship.
• Competitive pay and benefits package.
• A chance to be part of a growing company and contribute to its success.