Machine Troubleshooter - Direct Mail - Nights
Listed on 2026-06-03
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Manufacturing / Production
Maintenance Technician / Mechanic, Machine Operator
Overview
Job Title: Machine Trouble Shooter
Department: Direct Mail
Reports To: Production Supervisor
FLSA Status: Non-exempt
Pay Band: 3
Wage Range: $23 - $25
Shifts: 7PM-7AM
Shift Differential Range: $2.00
Job SummaryA Machine Trouble Shooter will perform all setup, maintenance and troubleshooting of assigned equipment in the Finishing and Direct Mail departments and perform sign offs.
Essential Duties And Responsibilities- Perform all setup, maintenance and troubleshooting of equipment.
- Train employees in equipment operations in best practices to ensure machines are operating effectively.
- Provide signoffs on projects and equipment.
- Able to complete all operator duties.
- Work with approved vendors to aid in troubleshooting, as required.
- Knowledge of Finishing and Direct Mail equipment.
- Continue education as required for the role; must complete and pass electrical skills test.
- Perform daily, weekly, and monthly Total Productive Maintenance (TPM) tasks to maintain optimal equipment performance.
- Follow all Nahan safety and quality standards.
- Work assigned shifts, including on-call support, weekends, and overtime, as required.
- Other duties as assigned by supervisor.
Required
- Mechanical aptitude and ability to troubleshoot advanced machine/equipment malfunctions.
- Attention to detail and ability to identify quality defects.
- Ability to read and interpret work orders and technical specifications.
- Strong computer skills.
- Ability to work independently and as part of a team.
- Strong communication skills (written, verbal and listening).
- Excellent time management and organizational skills.
- Proficiency with English language, both written and verbal.
- 5 years’ experience troubleshooting machine errors/issues.
- 5 years’ experience maintaining printing equipment.
- 5 years’ experience in setup of Ink Jet equipment including units and controllers.
- Certificate in low voltage electrical troubleshooting.
- High School Diploma or equivalent.
- On-the-job training provided.
- Medical
- Dental
- Vision
- 100% Employer Paid Life Insurance
- 100% Employer Paid Short Term & Long-Term Disability Insurance
- Other Voluntary Employee Benefits i.e. Accident & Critical Illness
- 401K & Profit Sharing with Employer Match
- Vacation/Holiday/Sick & Safe Time
The work environment is a manufacturing setting. Employees are frequently exposed to moderate to loud noise and must routinely use printing equipment and machines. Staff may need to stand for long periods, reach with hands and arms, and lift up to 70 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PPE may be required in certain conditions, including exposure to dust, fumes, or other hazards.
Occasional exposure to adverse weather and restricted spaces may occur.
Nahan was founded 60 plus years ago by a local family in Minnesota. It is a deeply human company in how we work with each other, serve clients, and reach customers. We provide full service direct marketing with award-winning results. We strive to put people first, do the right thing for clients and associates, and deliver quality. We work to listen, create and deliver results for our clients.
We are Nahan—real people making real connections.
This job description is not a complete description of responsibility but reflects the general qualifications, duties and/or responsibilities necessary to perform this position. All candidates who receive a written offer of employment will be required to successfully complete and pass a background check, a physical test, and tests for commonly abused controlled substances in accordance with the Company’s Drug Free Workplace Policy.
Nahan reserves the right to revise the job description as circumstances warrant. Nahan is an at-will employer, which means that either the employee or the company may terminate the relationship at any time, with or without notice, and with or without cause. Nahan is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability or any other characteristic prohibited by law.
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