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Support Staff - Library and Technology Aide - Willow Brook Elementary School
Job in
Saint Louis, St. Louis city, Missouri, 63146, USA
Listed on 2026-06-09
Listing for:
Pattonville School District
Full Time
position Listed on 2026-06-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Position Type:
Technology
Date Posted:
6/5/2026
Location:
Willow Brook Elementary
Date Available:
07/15/2026
Closing Date:
ASAP
Support Staff - Library and Technology Aide - Willow Brook Elementary School -
Pay Classification:
- Pay Grade T110
- $18.99 - $31.98 per hour
- Salary is determined based on years of experience
- 12-month position / 260 days per year / 8 hours per day
Position Responsibilities:
- Provide first-level support for building technology including laptops, desktops, tablets, mobile phones, printers, copiers, network connectivity, and audio-visual systems
- Distributes and collects student devices
- Coordinates with parents regarding damage, theft, lost or failure to return of devices
- Responds to building Helpdesk requests
- Inspects equipment to determine problems and potential solutions
- Completes basic repairs when possible and otherwise reroutes devices in need of repair to the appropriate person
- Assists with installation of new equipment and distribution or elimination of outdated equipment.
- Takes direction from the building Principal in the prioritization and completion of technology support tasks
- Assists in providing instructional support in areas related to instructional technology as needed, such as online state and district assessments and learning resources
- Assists with library circulation, including but not limited to check-out, check-in, shelving, and inventory of materials and technology equipment
- Supervision of students during lunch, recess, or pickup/drop-off for approximately one hour each day
- Additional duties as assigned
The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.
Desired Qualifications:
- Experience using and providing support for a wide variety of technology systems, including; laptops, tablets, mobile phones, e-mail, copiers, printers, desk phones, voicemail, productivity and instructional applications, macOS, iOS, Windows 11, etc.
- Experience providing support to users in-person, via telephone and via e-mail
- Excellent written and verbal communication skills
- Highly organized, flexible, and able to manage multiple unrelated tasks simultaneously
- Customer service oriented
- Ability to regularly lift up to 25 lbs
- Ability to walk throughout a large building on a daily basis
- Ability to manage high stress situations in a calm and efficient manner
High school diploma
- or
Any equivalent combination of education and experience.
FLSA Status: Non-Exempt
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