Risk Control Field Director Commercial Accounts Group

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

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Reports to AVP, Risk Control. Under broad oversight, attracts, recruits, coaches, trains, develops and retains top Risk Control talent. Manages work assignments for staff in assigned territory, completes performance reviews with input from AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners. Manages relationships with business partners, including underwriting, claim and other risk control disciplines.

Supports the acquisition, retention and profitability of our business through engagement with agents/brokers and customers. Implements strategies aligned with business unit objectives to grow a profitable book of business. Monitors expenses and provides input on compensation, bonuses, and budgetary matters.

• Travel for this role may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business.
• Manages Risk Control staff in territory ensuring the appropriate technical resource is assigned and efficiently deployed.
• Completes ongoing performance feedback and gives honest, constructive and timely feedback to staff. Produces all interim and year-end formal reviews.
• Works with staff to develop and monitor individual development plans.
• Manages quality through co-surveys and survey/file reviews with staff as required by our formal Quality Assurance (QA) process.
• Maintain timely, frequent and relevant communications with direct manager (AVP) and business partner leadership. Effectively manages local strategies and objectives to maintain optimal relationships with brokers and agencies.
• Coordinates training for local staff in conjunction with regional initiatives, business partner plans, emerging issues and market changes.
• Attends and participates as appropriate in regional and local office business meetings.
• Collaborates with business partners to ensure Risk Control products and resources are leveraged.
• May conduct risk control assessments or marketing presentations at client locations as needed in support of our business.
• Maintain current knowledge of regulatory environment and emerging safety issues.
• Perform other duties as assigned.

• Bachelor's degree in related field.
• 3+ years management experience.
• Demonstrated successful management experience leading both on site and remote employees.
• Experience in leading large, diverse groups including leading other leaders.
• Recognized related professional designations (such as ASP, CSP, ARM, etc.).

• Eight years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.

• Health Insurance:
  Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement:
  Travelers matches your 401(k) contributions dollar-for-dollar up to your first…