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Food Service Supervisor

Job in Saint Paul - Ramsey County - MN Minnesota - USA , 55102
Company: Elior
Contract position
Listed on 2021-01-17
Job specializations:
Job Description & How to Apply Below
A Team Lead / Supervisor does a variety of functions Their primary role is supervising cashiers and other staff, while giving direction as needed. Leads also are responsible for doing voids, exchanges, and returns. A Lead / Supervisor must be professional and courteous to all customers and staff. While following Lancers policies, a Lead must also be comfortable with change in direction at different projects assigned daily by managers. The Lead oversees cash and credit transactions in a high volume setting for food and beverage products to ensure accurate accounting of items sold. They also take direction from the Food Service Manager and/or Executive Chefs to assist with food preparation and clean-up as needed before and after serving times.  Responds to customer questions and suggestions regarding our menu and service.  Must have a commitment to providing exceptional customer service for every customer, every time.

Knowledge of quick serve food practices and both worker safety and sanitation standards in a food service environment:

* Assists in scheduling staff break times and covers breaks when needed
* Direct employees on specific tasks for that day in accordance with the Manager
* Oversee staff to ensure they are providing quality customer service activities
* Verifies credit acceptance by reviewing and recording driver's license number; operating credit card authorization system
* Assists Food Service Team with exemplary customer service practices and helps to manage escalated customer questions or concerns
* Maintains safe and clean working environment by complying with procedures, rules, and regulations
Position Requirements
Less than 1 Year work experience
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