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UT-GA Customer Service Call Center Representative-ENT

Job in Salem - Marion County - OR Oregon - USA
Company: Lancesoft
Full Time position
Listed on 2020-09-18
Job specializations:
  • Customer Service/Help Desk
    Bilingual Call Center, Call Center, Customer Service Rep, Remote Customer Service
Job Description & How to Apply Below
Position: UT-GA-5104-Customer Service Call Center Representative-ENT

Job Description

Duration:0-6 month(s)Description/Comment:Inbound call center, multi-tasking tools/screens to perform technical support assistance. Provide technical support via telephone in a timely and effective manner, while projecting a courteous and professional image. Provide electronic product and application assistance to end users. Determine call resolution and log calls. Apply established customer satisfaction skills to resolve issues with end users and create a positive image. Follow call-handling procedures to assure uniform support within the goals of the department. Meet call handling, volume and productivity goals in an inbound call center environment.Additional Job Details:** Hours of operation of 5AM-7PM 7 days a week** This is a 40 hour a week position with potentials for OT, ideal candidates will need to be flexible with working possible early mornings and/or weekends. ** Call center environment
Position Requirements
Less than 1 Year work experience
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