Client Service Specialist

Client Service Specialist Willamette Valley Bank is seeking a personable and welcoming Client Service Specialist who enjoys building relationships with customers, community members, and fellow staff. As the face of Willamette Valley Bank, you’ll greet visitors warmly, assist with routine banking transactions, and help connect customers with financial solutions that support their goals.

Some of the

Key Responsibilities Include Providing friendly, professional assistance to customers and prospects both in person and over the phone

Handling everyday transactions such as deposits, withdrawals, transfers, check cashing, and wire transfers with accuracy and care Responding to basic account inquiries and helping customers navigate their banking needs

Working collaboratively with team members to create exceptional and personalized customer experiences

Demonstrating commitment to customer and bank success by following safety protocols, maintaining confidentiality, and adhering to regulatory compliance and fraud prevention practices

Identifying opportunities to connect customers with products and services that support their financial goals

Managing cash and performing transactions with attention to detail, while following established procedures and compliance standards

What We Offer Competitive compensation and benefits package

A caring, stable and safe working environment

Experienced and helpful leadership

Qualifications

Strong customer service, communication, and problem-solving skills

Ability to build relationships and work effectively as part of a team Comfortable in a fast-paced, cash-handling environment with attention to detail

Proficient in Microsoft Office and able to learn bank systems and procedures

Organized and able to manage time and tasks efficiently

Maintains professionalism, confidentiality, and compliance with regulations

Basic math skills and ability to perform routine calculations

About UsWhere Local Means Everything…If you ask us, local means that our connection to the places in which we work goes beyond geography, it means we are ingrained in the local economy, we are part of the culture, and we help support our neighbors through volunteering, community outreach, and charitable donations.

Banking Local means your money gets reinvested into your local communities and keeps your small towns thriving. When you put your money in a local bank, you are helping to provide a tractor to local farmer, an oven for the neighborhood bakery, and a home for the family next door.

Willamette Valley Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email:
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