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L2 Desktop Support Engineer: Customer-Facing IT Pro
Job in
Saline, Washtenaw County, Michigan, 48176, USA
Listed on 2026-05-22
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Tata Consultancy Services in Saline, Michigan, is seeking a Tier 2 Support Specialist responsible for diagnosing and resolving technical issues for customers. The role includes managing tickets, providing software and hardware support, and interacting with product engineering teams under critical conditions.
Candidates must possess a Bachelor's in Computer Science, have knowledge of SLA and KPI management, and be prepared to travel for support. The position offers a competitive salary range of $55,000 to $65,000 annually and comprehensive benefits.
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