Data and Performance Coordinator

Overview

For over 40 years, Adjoin has been dedicated to helping people find communities where they feel safe and respected, and where they can be themselves in every aspect of their lives. Adjoin provides services and advocacy for people with disabilities and Veterans. We serve more than 1400 clients annually throughout the state of California ranging in age from 18 to 83 years.

We assist our clients to be productive citizens by providing a living and work environment where they feel challenged, respected, and accountable as they strive to meet the demands of life.

Our mission is to create limitless pathways for people to belong where they live, work, learn, and play.

Join Adjoin Veterans and help give Veterans the home they deserve. Our housing-first strategy ensures that every Veteran family we serve secures permanent housing. We are honored to support our Veterans through federal Veterans Affairs and state funding opportunities, such as Supportive Services for Veteran Families (SSVF). At Adjoin, we create opportunities for Veterans to live, work, learn, and play in the communities we serve.

If you are passionate about making a difference and supporting our nation s heroes, we invite you to join our dedicated team and help build a better future for our Veterans.

• Provides direction and support with Adjoin’s Quality Assurance Program for the Veterans division by:
• Evaluating the Veterans Quality Assurance Program, Participant handbook, and forms as needed.
• Monitoring to ensure proper procedures are implemented to track QA goals and progress
• Ensuring that QA duties and plans are completed, documented, tracked, followed-up and filed as required.
• Travel to satellite office in El Centro quarterly to provide direct QA support, training and monitoring audits as needed.
• Sharing quarterly SIR trend analysis with the goal of improving practices and identifying training and service needs
• Preparing QA quarterly and annual tracking and status reports. Compile data for annual Operational Summary.
• Supports the Director in all tasks related to Quality Assurance for the Veterans division.
• Maintains the Critical Incident Reports and follow ups; submits to program management and Quality Assurance and Database Specialist
• Conducts Quality Assurance in-person visits and/or phone calls periodically to engage clients and landlords.
• Prepares a follow-up report to address concerns and room for improvements.
• Acts as an administrator for Homeless Management Information System (HMIS) and Client Management Software for the Veterans Division.
• Compiles, sorts, and verifies accuracy of data to be entered.
• Maintains an accurate and efficient internal records management system
• Monitors data quality via HMIS data quality reports, repository reports, and internal records review.
• Prepares and submits monthly, quarterly and annual reports in an accurate and timely manner.
• Conducts VA Repository Uploads
• Stays up to date with VA Data Guide and ensures the Veterans Division’s data tracking on HMIS is aligned with VA standards.
• Ensure all data and documents are handled with the highest standards of confidentiality and HIPAA compliance.
• Supports the Quality Assurance and Database Specialist in tasks related to the veterans division.
• Supports the Quality Assurance and Database Specialist in CARF requirements and ensures all duties and tasks are aligned with CARF standards
• Attends all required meetings and in-services as assigned.
• Completes all required training within required deadlines.
• Other duties as assigned

• 18 years of age or older
• Two years equivalent experience and/or educational equivalent in working with vulnerable populations, preferred.
• Exceptional organizational and communication skills (written, verbal, interpersonal, etc.).
• Computer literacy in Microsoft Office (especially Excel and Word) is required
• Experience managing Client Management Systems or Database Systems
• Two years’ equivalent experience working with data reporting for grants, preferred.
• Ability to multitask and work in an autonomous environment with limited direction or supervision.
• Possess strong knowledge and understanding of the…