Job Description & How to Apply Below
TEC Equipment is the West’s leading full-service, heavy-duty truck and trailer dealership, with over 1,300 employees in 29 locations in Washington, Oregon, California, Nevada and Arizona. Since our humble beginnings in 1976, we continue to be family-owned and operated.
We have a full-time opportunity for a Parts Counter Sales Associate for our growing business in San Diego, CA. The Parts Counter Sales Associate will be responsible for meeting sales targets by seeking to understand each customer’s challenges and needs, creating valued customer relationships, and seeking new opportunities to grow sales. As the business starts up, this position will be expected to assist warehouse staff (approximately 30% of the time) as needed.
Schedule: Monday - Friday, 8:00AM - 5:00PM.
In this role you will:
Facilitate a seamless experience for our customers between the warehouse, other parts department personnel, and service department.
Assist customers with selecting parts, suggesting related parts, offering specials, and ensuring that the customer is exposed to the full product line. Communicate through variety of mediums (in person, by phone, computer, etc.).
Answer phone calls, providing price quotes and other information. Assist outside sales representatives with their orders. Assist service technicians in selecting parts needed for repairs in process. Provide the same high level of service to the other dealership departments as is given to other customers.
Handle parts payment collection at point of sale and make sure all parts are billed correctly through the service department.
Order parts as needed; keep customers and supervisor updated on status; notify customers and/or shop immediately when parts arrives.
Replenish assigned inventory daily. Advise manager when areas of the department are not in satisfactory condition.
Assist with warehouse responsibilities as needed.
Experience in heavy duty truck/heavy equipment parts sales role
Mechanical aptitude and understanding of industry equipment
Customer service experience, excellent phone etiquette & professional demeanor
Ability to proficiently navigate through websites and look up parts
Ability to lift up to 75lbs without assistance and perform requirements of warehouse responsibilities in safe and alert manner
We believe our employees deserve a safe work environment. All offers of employment are contingent on successful completion of pre-employment drug screen and background check. Employment for positions that require driving is contingent upon passing MVR record check and being insurable by our auto insurance policy.
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