Software Engineering MTS

Job Category

Software Engineering

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The FEDX and Orchestration Service team sits in the critical path of Salesforce’s Cloud infrastructure project (Falcon). Hyperforce is a pivotal infrastructure platform for Salesforce, enhancing global service delivery through top public cloud platforms for increased safety, scalability, and agility. We provide the “front door” for service owners and FD owners across all Salesforce Clouds to onboard and enable end‑to‑end lifecycle support.

We intake, verify, and manage the dependency map for all cloud infrastructure requests.

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
• Design, develop, debug, and operate resilient distributed systems that run across thousands of compute nodes in multiple data centers
• Use and contribute to open source technology (Spinnaker, Zookeeper, etc.)
• Develop Infrastructure‑as‑Code using Terraform
• Write micro‑services on containerization frameworks such as Kubernetes, Docker, Mesos
• Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance
• Capable of driving and delivering thin slices of end‑to‑end functionality on a regular cadence with data‑driven feedback loops
• Eat, sleep, and breathe services. You have experience balancing live‑site management, feature delivery, and retirement of technical debt
• Participate in the team’s on‑call rotation to address complex problems in real‑time and keep services operational and highly available
• Leverage AI Tools (Cursor, Claude) to deliver improved cycle time as part of feature delivery and technical debt
• Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics

• A related technical degree required
• 2+ years of software development experience with expertise in distributed systems design and modeling
• Strong AI development skills in creating SDLC agents to automate SDLC process for increased throughput
• Deep knowledge of programming in Java, Golang, Python, or Ruby
• Experience with Kubernetes is a must
• Experience building scalable APIs and microservices in an enterprise software environment
• Experience with relational databases (e.g. Postgres) and the design of data models
• Experience owning and operating multiple instances of a critical service
• Experience with Agile development methodology and Test‑Driven Development
• Experience with critical infrastructure services including monitoring, alerting, logging, and reporting applications
• Experience with Terraform, Cloud Formation or similar infrastructure as code language to set up automated infrastructure resources and application clusters
• Experience owning and operating multiple instances of a mission‑critical service
• Experience using telemetry and metrics to drive operational excellence

• Strong programming skills in Python, Java, Go or similar languages
• AI development experience with Claude, Cursor, and SKILLS.MD
• Experience with AWS, Azure, GCP or other public cloud substrates for scaling web and mobile application backend infrastructure
• Experience with building large scale distributed systems
• Knowledge of open source distributed automation frameworks (e.g. Docker, Rundeck, Spinnaker)

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you…