Sr. Software Engineer; C​/C++ & Tunneling

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI‑forward enterprise, we leverage the world’s largest security data lake to power our cloud‑native Zero Trust Exchange platform, protecting customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Sr. Staff Software Development Engineer – Provisioning Platform (Zero Trust Exchange). Hybrid position based in San Jose, CA (HQ), reporting to the Sr. Director, Software Development Engineering. Responsible for architecting and building next‑generation provisioning platform services, including SKU provisioning, entitlement management, workflow orchestration, subscription lifecycle management, and self‑service experiences.

• Lead the design and development of scalable backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management.
• Build API‑first platform services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service‑to‑service communication.
• Architect resilient workflow‑driven systems using asynchronous processing, retries, rollback handling, durable state management, Kafka/Rabbit
  
  MQ, and orchestration technologies such as Temporal or similar platforms.
• Design platform capabilities that enable Agentic AI experiences for guided provisioning, workflow automation, recommendations, troubleshooting, and operational insights.
• Drive platform reliability, observability, auditability, developer productivity, and technical direction through reusable frameworks, SDKs, tooling, automation, and mentoring.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high‑level strategy and hands‑on execution.
• You are a problem‑solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren’t afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You think  connect your day‑to‑day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high‑growth, global organization.

• 8+ years of software engineering experience building large‑scale backend, platform, distributed systems, or cloud‑native applications.
• Strong backend development experience with Java and Spring Boot, including building production‑grade microservices and APIs.
• Experience with distributed systems concepts such as resiliency, idempotency, retries, fault tolerance, transactional workflows, eventual consistency, and durable state management.
• Experience with API‑first platform development using REST, gRPC, OpenAPI, OAuth2, JWT, RBAC, audit logging, and secure service‑to‑service communication.
• Experience with cloud‑native and event‑driven technologies such as Kubernetes, Docker, Kafka/Rabbit
  
  MQ, Postgre
  
  SQL, Redis, CI/CD pipelines, observability, and production operations.

• Experience building provisioning, licensing, entitlement, commerce, billing, subscription lifecycle, or internal developer platforms at scale.
• Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Prefect, or Dagster, as well as domain‑driven design and event‑driven architectures.
• Experience with Agentic AI,…