IT Procurement & Operations Specialist
Listed on 2026-03-27
-
IT/Tech
IT Support, IT Business Analyst
Make an impact
We are looking for a detail-oriented and proactive IT Procurement Specialist to join our IT team. This role is essential for supporting our day-to-day IT procurement functions and ensuring the timely acquisition of hardware, software, and services. You will work directly with the IT Procurement Lead to manage a high volume of requests, improve processes, and help alleviate a significant backlog.
Make an impact
We are looking for a detail-oriented and proactive IT Procurement Specialist to join our IT team. This role is essential for supporting our day-to-day IT procurement functions and ensuring the timely acquisition of hardware, software, and services. You will work directly with the IT Procurement Lead to manage a high volume of requests, improve processes, and help alleviate a significant backlog.
This is a critical support role that will help reduce operational risks, eliminate bottlenecks, and ensure our teams have the technology they need to succeed. The ideal candidate is a hands-on problem-solver who is comfortable with both administrative tasks and vendor communication.
Key Responsibilities
- Procurement and Order Processing:
Assist in the end-to-end procurement process, including creating purchase orders, managing requisitions, and tracking orders for IT hardware (laptops, monitors, etc.) and software licenses. - Service Ticket Management:
Triage and process incoming IT service requests from Service Now, ensuring they are accurately categorized and routed for fulfillment. - Vendor and Stakeholder Communication:
Act as a point of contact for routine inquiries from internal stakeholders and external vendors regarding order status and product availability. - Inventory and Asset Management:
Help maintain accurate records of IT assets and inventory using spreadsheets (Excel) and other tracking tools. - Documentation and Reporting:
Assist in tracking contracts, renewals, and cost-saving initiatives. Help prepare reports on procurement activities and spending. - Process Improvement:
Identify opportunities to streamline manual tasks and contribute to the improvement of procurement workflows, particularly within Service Now.
- 1-3 years of experience in a procurement, purchasing, or operations support role, preferably within an IT department.
- Experience with ticketing systems (Service Now is a significant plus). High proficiency in Microsoft Excel (or Smartsheet) for data tracking and management.
- Excellent organizational skills and a strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Strong attention to detail to ensure accuracy in order processing and record-keeping.
- Good communication and interpersonal skills, with the ability to work collaboratively with team members and other departments.
- A proactive mindset with a desire to learn, take on new challenges, and help build more efficient processes.
- Familiarity with IT hardware, software licensing models (e.g., Adobe, Microsoft), and technology vendors is highly desirable.
- Why Join Us?
- High Impact:
Your work will directly address critical operational challenges and contribute to the stability and efficiency of our IT department. - Growth Opportunity:
This is a chance to grow your procurement career in a complex, multi-faceted organization and learn from experienced leaders. - Build from the Ground Up:
You'll play a key role in helping to mature and formalize IT processes in a company undergoing a significant transformation.
What We Offer
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Access to benefits concierge service.
- Access to Mental Health & Well-Being service.
- 401K:
Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate.
* The employee must be at least 21 years of age and have…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).