IT Procurement Specialist

Make an Impact

We are looking for a detail-oriented and proactive IT Procurement Specialist to join our IT team. This role is essential for supporting our day-to-day IT procurement functions and ensuring the timely acquisition of hardware, software, and services. You will work directly with the IT Procurement Lead to manage a high volume of requests, improve processes, and help alleviate a significant backlog.

This is a critical support role that will help reduce operational risks, eliminate bottlenecks, and ensure our teams have the technology they need to succeed. The ideal candidate is a hands‑on problem‑solver who is comfortable with both administrative tasks and vendor communication.

• Procurement and Order Processing:
  Assist in the end-to‑end procurement process, including creating purchase orders, managing requisitions, and tracking orders for IT hardware (laptops, monitors, etc.) and software licenses.
• Service Ticket Management:
  Triage and process incoming IT service requests from Service Now, ensuring they are accurately categorized and routed for fulfillment.
• Vendor and Stakeholder Communication:
  Act as a point of contact for routine inquiries from internal stakeholders and external vendors regarding order status and product availability.
• Inventory and Asset Management:
  Help maintain accurate records of IT assets and inventory using spreadsheets (Excel) and other tracking tools.
• Documentation and Reporting:
  Assist in tracking contracts, renewals, and cost‑saving initiatives. Help prepare reports on procurement activities and spending.
• Process Improvement:
  Identify opportunities to streamline manual tasks and contribute to the improvement of procurement workflows, particularly within Service Now.

• 1‑3 years of experience in a procurement, purchasing, or operations support role, preferably within an IT department.
• Experience with ticketing systems (Service Now is a significant plus). High proficiency in Microsoft Excel (or Smartsheet) for data tracking and management.
• Excellent organizational skills and a strong ability to manage multiple tasks and prioritize effectively in a fast‑paced environment. Strong attention to detail to ensure accuracy in order processing and record‑keeping.
• Good communication and interpersonal skills, with the ability to work collaboratively with team members and other departments.
• A proactive mindset with a desire to learn, take on new challenges, and help build more efficient processes.
• Familiarity with IT hardware, software licensing models (e.g., Adobe, Microsoft), and technology vendors is highly desirable.

• High Impact:
  Your work will directly address critical operational challenges and contribute to the stability and efficiency of our IT department.
• Growth Opportunity:
  This is a chance to grow your procurement career in a complex, multi‑faced organization and learn from experienced leaders.
• Build from the Ground Up:
  You’ll play a key role in helping to mature and formalize IT processes in a company undergoing a significant transformation.

• Full insurance benefit suite including Medical, Dental, Vision, Critical Illness, Accident, Short‑Term Disability, Legal & Identity Theft, and Pet Insurance.
• Company paid Life Insurance (option to buy additional available) and Long‑Term Disability.
• Access to benefits concierge service.
• Access to mental health & well‑being service.
• 401(k) with Bridge Investment Group matching contributions dollar‑for‑dollar up to 6% of your pay. Eligible employees are automatically enrolled at a 4% contribution rate. Employees must be at least 21 years old and have worked for the company for at least 60 days.
• Paid time off: 17 days per year (5.23 hours per pay period).
• 11 paid holidays per year.
• Parental leave:
  After 6 months of employment, eligible for 4 weeks (primary caregiver) or 2 weeks (secondary caregiver). After 2 years, eligible for 12 weeks (primary caregiver).
• Tuition reimbursement:
  Up to $5,000 per year of pre‑approved tuition expenses. Repayment obligations may apply if employment terminates before 24 months.

We at Bridge acknowledge and appreciate the uniqueness of each…