Outside Parts & Service Representative

Brandt is currently seeking an Outside Parts & Service Representative for our Saskatoon Material Handling

This is an outside sales position responsible for promoting and selling Material Handling parts and service, as well as providing after sales support to new and existing customers.

Duties & Responsibilities

Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction

Assist the Parts & Service departments to increase profitability and performance

Regularly prospect and cold call new accounts to discuss new promotions and programs

Implement yearly territory plan including a customer target list to maximize sales potential

Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month

Keep customers current on new products and services

Develop prospective customers with a goal of 2 per month

Follow-up with customers on unit and machine performance

Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required

Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies

Gather competitive product and pricing information and supply to management

Participate in all required training and development opportunities

Follow up on customer concerns and communicate effectively to the appropriate Management Team

Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle

Other duties as assigned

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