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Credit & Collections Specialist

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Roesseljoy
Full Time position
Listed on 2026-05-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
  • Manage customer accounts and monitor outstanding balances to ensure timely payment collection.
  • Review and evaluate credit applications and establish customer credit limits.
  • Contact customers regarding past due invoices and negotiate payment arrangements.
  • Resolve billing discrepancies, short payments, and account disputes.
  • Post and apply customer payments including checks, ACH, wire transfers, and credit cards.
  • Maintain accurate customer account records and aging reports.
  • Review credit hold accounts and determine order release approvals.
  • Collaborate with Sales, Customer Service, and Accounting teams to resolve account issues.
  • Perform account reconciliations and assist with cash application activities.
  • Support efforts to reduce delinquency, minimize bad debt exposure, and improve cash flow.
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