Commercial Loan Servicing Specialist II-III

This role is primarily responsible for the servicing of Commercial loans including but not limited to preparing commercial loan documentation, loan boarding, collateral perfection – real estate, UCC, and titled vehicle secured, processing related financial transactions, and loan reconciliation functions.

Location: Washington Trust Bank's footprint of Washington, Idaho, and Oregon. Hybrid work schedule after training combining remote and on‑site work. Regular, reliable attendance required.

Schedule: Monday thru Friday, 8:00 am – 5:00 pm.

• Handle loan boarding and collateral perfection.
• Audit and review loan documents for a variety of commercial loan products to ensure compliance with regulatory and policy issues.
• Handle loan package requests from bank lenders and determine required documentation for specific loan types and conditions.
• Order and verify supporting documentation. Review documents for accuracy and completeness. Manipulate systems and use knowledge to create effective loan packages.
• Prepare appropriate documentation for collateral to be pledged. Ensure accuracy and completeness for perfection and government regulations.
• Communicate effectively with other departments in the Bank, collaborating with internal and external customers to ensure a successful customer experience.

• Proficient knowledge of loan documentation, collateral perfection, and general loan servicing, as well as bank, federal, and state policies and requirements.
• Experience with Laser Pro, Baker Hill Next Gen, Jack Henry Silverlake or similar loan servicing, boarding and collateral perfection platforms preferred.
• Minimum of 1‑3 years of experience working in a loan servicing or administrative environment.
• Strong knowledge of lending laws, regulations and business loan documentation. Knowledge of flood regulation a plus.
• Demonstrated accuracy in working with detailed data in a deadline‑oriented environment.
• Demonstrated ability to quickly adapt to and utilize systems and applications.
• Strong telephone and interpersonal communication skills.
• Ability to effectively prioritize work projects to meet deadlines.

Loan Servicing Specialist II: $20.67 – $31.03 (Central/Eastern Washington). Loan Servicing Specialist III: $22.50 – $33.76.

Portland, OR metro:
Specialist II $25.83 – $38.78;
Specialist III $28.13 – $42.20.

Seattle/Bellevue, WA metro:
Specialist II $28.93 – $43.44;
Specialist III $31.51 – $47.26.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to reflect the unique communities where we live and work. We are proud to be an equal‑opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information, and any other protected characteristics outlined by state, federal, and local laws.

We are dedicated to fostering a supportive and inclusive work environment.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.