Omnichannel Retail Consultant – D365
Listed on 2026-04-17
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IT/Tech
Ecommerce, IT Consultant, Data Analyst -
Retail
Ecommerce, Data Analyst
Overview
Experience
Required:
8 – 10 Years |
Industry: Information Technology / Retail & E-commerce
About The Client We are hiring on behalf of our client, one of the largest and fastest-growing global technology and digital engineering companies. The organization specializes in enterprise platforms, retail transformation, and omnichannel commerce solutions.
Job DetailsLocation: Seattle, USA
Work Type: Full-Time
Experience
Required:
8 – 10 Years
Industry: Information Technology / Retail & E-commerce
About The Client We are hiring on behalf of our client, one of the largest and fastest-growing global technology and digital engineering companies. The organization specializes in enterprise platforms, retail transformation, and omnichannel commerce solutions.
Job OverviewWe are seeking a D365 Commerce & F&O Omnichannel Lead Consultant to drive end-to-end implementation of retail and e-commerce solutions. The role focuses on Commerce configuration, omnichannel processes, integrations, and delivering seamless customer experiences across online and offline channels.
Key Responsibilities- Lead requirements gathering and fit-gap analysis for omnichannel commerce
- Configure D365 Commerce modules (POS, storefront, product catalogs, pricing, promotions)
- Design integrations with F&O, payment gateways, shipping, and external systems
- Manage data migration (products, customers, pricing, orders)
- Drive UAT, performance testing, and post-go-live support
- Conduct training and workshops for retail stakeholders
- Collaborate with technical teams for customizations and extensions
- Mentor junior consultants and support pre-sales/demo activities
- 8–10 years of experience in retail / e-commerce / ERP consulting
- 5+ years hands-on experience in D365 Commerce + F&O integration
- Experience in POS, order management, pricing, promotions, loyalty programs
- Strong understanding of omnichannel retail operations
- Experience with integrations (APIs, dual-write, Commerce Scale Units)
- Experience in multi-country implementations (US / India)
- Strong knowledge of O2C processes, retail workflows, and high-volume systems
- Experience working in Agile and global delivery environments
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