Director, Commerce

Overview

Flywheel's suite of digital commerce solutions accelerates growth across major digital marketplaces for leading brands. We provide near real-time performance measurement to improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact and opportunities for growth, supported by a culture that helps you be your best.

The Opportunity:

We are looking for a leader to join our Directors team, focusing on team development and support; client retention and growth; and developing Flywheel’s expansion as the leading Digital Commerce Solution. This role requires proven Commerce experience (Media and Retail), strong people management and leadership skills, and a passion for working with clients at executive levels, from business acquisition through ongoing growth and development.

The role will work alongside the current Commerce Leadership team across all media and retail functions and must be filled by someone who is self-motivated, collaborative and results oriented, operating under expectations set by executive management. The goal is to grow our client’s business across all media opportunities, retain clients and help develop our internal team.

• Build and maintain strong client executive relationships to foster long-term partnerships, identify ways to drive incremental value, and encourage candid partnership feedback
• Oversee multiple client teams, guiding performance against client goals and resolving client issues
• Identify opportunities to grow revenue with existing clients in line with their growth objectives
• Oversee and implement Flywheel Digital strategy to scale effectively and efficiently
• Act as a brand ambassador for Flywheel internally and externally through market insight, trainings, conferences, webinars, and other forums
• Ensure the team has training, resources and ongoing professional development to deliver value to clients daily
• Maintain team morale and motivation in a hybrid work environment
• Seek ways to improve operating efficiency while balancing work/life across the team
• Contribute to hiring, team structuring, and account resourcing decisions
• Travel required based on client needs

• 8+ years of eCommerce experience across digital commerce retailers and intermediaries or a similar industry/role
• Expertise in the fundamentals of Commerce (search, display, video, content, promotion, etc.)
• Proven ability to prioritize in a fast-paced environment with competing priorities
• Team player with a genuine desire to contribute to Flywheel’s success
• Team management experience with leadership, mentoring and coaching skills
• Strong business acumen, problem solving and analytical skills
• Excellent communication and organizational skills
• Results-driven with strong customer focus
• Experience presenting and influencing at Executive level
• Ability to adapt quickly to changing environments
• Bias for action and the ability to achieve objectives with energy and perseverance
• Proactive and independently motivated
• Intellectually curious and quick learner

Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on factors unique to each candidate, including skill set, depth of experience, certifications, and location. Salary Range: $120,000 USD - $200,000 USD

We offer a competitive rewards package, opportunities for career growth, and a supportive, engaging culture. Office hubs are available globally; team members typically work from Hub Offices several days per week.

• Competitive paid time off, including annual leave and public holidays
• Great learning and development opportunities
• Benefits to support your lifestyle
• Parental leave and benefits
• Volunteering opportunities
• ERGs for inclusion and identity communities
• The hired candidate will complete a background check
• Learn more about us:
  Life at Flywheel

Initial contact with Talent Acquisition to assess company fit and experience, with potential technical questions. Subsequent steps may include 1:1 meetings, skill assessments, take-home assignments, or live exercises depending on the role. We will detail the process in the initial call.

Our goal is to create a culture where all individuals feel comfortable bringing their authentic selves to work. We are an Equal Opportunity Employer and participate in E-Verify. All applicants will receive fair consideration regardless of protected characteristics. If you have accessibility requirements, please contact re For more information about data collection, refer to our Privacy Policy. This position is for an existing vacancy.

Important alert: Be aware of fraudulent job communications falsely claiming to be from Flywheel. We never ask for personal information or payments via social media. If you suspect fraud, report to local authorities. We do not accept unsolicited resumes from third-party recruitment firms.