Information Technology Summer Intern - Seattle; CMH Health

Individuals must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

• Challenging IT projects with practical on the job experience
• IT audit processing experience
• Experience working with Milliman IT professionals
• Attendance at professional staff meetings and department meetings
• On‑job mentorship from experienced IT professional
• Competitive pay
• Prospect of securing a full‑time position with Milliman

• Provides Helpdesk support for comprehensive end‑user systems, including hardware, software, networking, and telecommunications. Support includes research, troubleshooting, testing, analyzing, and communicating clearly and kindly to the end‑user.
• Prioritises tickets based on urgency and/or priority with the information given.
• Completes thorough research and exhausts all possible resources when investigating an issue.
• Physically installs and configures new hardware, software, and systems.
• Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs.
• Provides orientation and guidance to users on how to operate new software and computer equipment.
• Installation and relocation of equipment, including unboxing, moving with a cart or dolly, plugging into network and power in small or hard‑to‑reach spaces. Must be able to climb stairs, balance, stoop, kneel, crouch, or crawl.
• Creates, updates, and reviews documentation. Responsible for contributing to the IT knowledge base.
• Performs work on‑site in Milliman’s Seattle, Washington office.

• Candidates must currently be pursuing a bachelor’s or master’s degree.
• Available to work full‑time (at least 30 hours per week) at our Seattle, Washington office from June to August 2026.
• Knowledge of Windows Operating Systems.
• Experience with Microsoft Windows 10/11 and Office 365 Suite.
• Hands‑on hardware troubleshooting (desktop, laptop, printer, conferencing equipment, mobile devices).
• Updating software and Windows.
• Basic TCP/IP networking.
• Physical ability to walk around, climb stairs, push carts, reach up and down, kneel, crawl, and lift heavy items (up to 30 pounds maximum).

• Self‑management Capabilities – Takes initiative to do what needs to be done with little to no guidance; continuously works on improving own knowledge, skills, and attitudes; exhibits a high sense of worth for self, others, and the organization; displays a positive, optimistic attitude towards challenges and problems.
• Problem‑Solving Expertise – Clearly isolates and defines problems, taking steps to resolve them before they become larger and more critical; asks others for their opinions, suggestions, and ideas; maintains a proper sense of balance of the perspectives and agendas of others.
• Planning Skills – Uses time effectively; works at a high level of energy on high‑priority items; monitors important details rather than trivial ones; plans weekly and daily actions; thinks systematically – considers overall system and how to improve it.
• Influencing Capabilities – Communicates clearly both orally and in writing; pleasant and willing to provide end‑user support; establishes and maintains continuous, positive, cooperative communication with functions, organizational units, and customers; informs team members about new knowledge, methods, technologies, and other developments.

This is a full‑time internship. Candidates must be able to work at least 30 hours per week in the Seattle, Washington office from June through August 2026 with the opportunity to extend into the fall based on performance. This position allows up to 37.5 hours per week. This job posting is expected to close on September 30, 2026.

The hourly range for this role is $23 – $46, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc. This is a full‑time, non‑exempt overtime‑eligible role; overtime eligible after 40 hours of work.

• Employee Assistance Program (EAP) – Confidential support for personal and work‑related challenges.
• 401(k) Plan – When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit‑sharing contributions.
• Paid Time Off (PTO) – Begins accruing on the first day of work; interns, temporary, and seasonal employees will earn PTO each pay period, based on 1 hour for every 30 hours worked.
• Transportation – Pre‑tax savings for eligible transit and parking expenses.

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.