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Sr, Program Manager ACES

Job in Seattle - King County - WA Washington - USA , 98127
Company: Amazon Corporate LLC
Full Time position
Listed on 2021-04-28
Job specializations:
  • Management
    Program Manager, Product Manager, Relationship Manager
  • Business
    Six Sigma, Relationship Manager
Job Description & How to Apply Below
Are you passionate about finding process improvements with impact to global programs and customers? Do you like to develop relationships with cross-functional teams with the goal of creating customer-centric solutions that drive measurable results? Are you a self-starter and open to learning through working hands-on with minimal direction? Amazon is looking for a Senior Program Manager to join its IPAT (Insights Planning Analytics and Technology) organization's ACES (Amazon Customer Excellence System) team to help drive improvement initiatives within the Consumer Finance business. The Senior Program Manager will play a key role in driving high-visibility improvements that are critical to Finance's success.

ACES combines Amazon values and technology with the best of lean management and six sigma to achieve business results. We are seeking an individual who utilizes Lean, Six Sigma and project management to solve business problems and drive continuous improvements. You will diagnose Amazon processes, identify improvement opportunities, prescribe improvement strategies, and guide the improvement effort. You will focus on efficiency improvements related to speed, quality, and simplification by eliminating rework loops, reducing and automating manual work and hand-offs, identifying and implementing best practices across the business, and minimizing process variability through standardization and automation. You will execute these priorities through ACES initiatives, Kaizen events, and by leading critical programs and projects. And you will deliver a portfolio or short-term and long term wins.

To be successful in this role you will need to have a Bias for Action, the ability to Dive Deep, the desire to Invent and Simplify, the drive to Deliver Results and the capacity to Earn Trust with business partners.
Role can be located in Seattle, Arlington VA or Nashville TN.

* Bachelor's Degree
* Experience defining program requirements and using data and metrics to determine improvements
* 5+ years of experience managing teams
* 5+ years of experience delivering cross functional projects
* 5+ years of experience in program or project management
* 5+ years of experience working cross functionally with tech and non-tech teams
Lean/Six Sigma Black Belt certification is required for the role. PMP certified (or equivalent certification) is required for the role. Bachelor's degree (preferably in statistics, engineering or IT). 5+ years of professional experience related to process improvement and business transformation. 5+ years of experience as a process change leader. 5+ years of experience driving complex cross functional projects.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://(Please contact us using the "Apply for this Job Posting" box below)
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