Regional Maintenance Supervisor - Western Washington & Montana

This role has oversight of properties across Western Washington (Seattle Metro Area) and Montana (Bozeman and Billings). The position is based in the Seattle area, and the selected candidate will be required to travel consistently throughout the portfolio.

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Residential is a property management company specializing in residential multifamily properties in the Western United States. Our mission is to provide a quality living environment that enriches the lives of our residents. We firmly believe that when employees feel valued, our communities prosper. Guided by our foundational principles of integrity, compassion, teamwork, inclusion, growth, and customer service, we are dedicated to fostering an engaging and supportive workplace culture.

We are interested in finding talented individuals who are driven and empowered to become successful as they help build comfortable and welcoming communities. Throughout our company, you will find the guidance and support needed to inspire and challenge you to achieve success. Come join us in shaping exceptional living spaces for all!

The Regional Maintenance Supervisor plays a critical leadership role in supporting site-level maintenance teams across a portfolio of properties. Reporting to the Director of Maintenance, and closely partnering with Regional Property Managers, this role provides training, oversight, and strategic input related to safety, project execution, maintenance standards, vendor management, and capital improvement planning. This is a hands‑on leadership role with a strong focus on maintenance operations, quality assurance, and communication.

Regular local travel and out-of-state travel will be required.

• Provide regional support and guidance to on‑site maintenance teams to ensure safety, efficiency, and quality standards are consistently met.
• Evaluate quality of work, professionalism, and overall performance of site-level maintenance staff; share recommendations with Property and Regional Managers.
• Ensure Maintenance teams are trained and proficient in using company Maintenance systems and software (primarily Happy Co) to track work orders, make‑ready boards, resident communication, on‑call schedules, inspections, and other necessary records.
• Partner with Operations, Training, and HR to assist with hiring, onboarding, and training of maintenance personnel across multiple sites.
• Identify and oversee capital projects and ensure they are completed on time, within budget, and to 11
  
  Residential standards.
• Inspect each property quarterly for safety and monthly for curb appeal and general maintenance concerns.
• Ensure all maintenance teams are trained in proper unit turns, preventive maintenance, and company expectations.
• Work with the heads of Capital Projects and Operations to provide project updates and bid oversight.
• Evaluate vendor performance regularly and ensure all contracted work aligns with quality and budget expectations.
• Perform safety audits and enforce company and regulatory safety policies.
• Audit property inspection data and complete walkthroughs with Regional Property Manager monthly.
• Support operational efficiency by identifying cost‑saving opportunities and holding vendors accountable.
• Maintain regional safety programs and address any property‑level liability concerns.
• Review and evaluate maintenance shop organization, supply levels, and cleanliness quarterly.
• Meet regularly with vendors (painters, carpet cleaners, janitorial, etc.) to review pricing and service quality.

• 3 or more years of experience in regional or multi‑site property maintenance leadership required.
• Extensive knowledge of HVAC, plumbing, electrical systems, appliances, pools/spas, and preventive maintenance programs.
• Strong vendor and project management experience, including bid collection and contract oversight.
• Comfortable working with capital budgets, O&M plans, and monthly/annual property inspections.
• Strong experience with Maintenance Management systems and software is required, direct experience with Happy Co preferred.
• Experience utilizing computer/smartphones for work applications and systems including…