Air Import or Export Coordinator

Air Import Or Export Coordinator

Air Import or Export Coordinator Salary - $50k to $65k base depending on experience. Excellent benefits, 401k, medical coverage. Cargowise advantageous or similar software. Must have a minimum of 2 years of current experience working at an International freight forwarder in operations. Candidates must be legally eligible to work in the US.

The Import or Export Coordinator is responsible for handling air or ocean import or export files, including compliance guidelines, preparing quotes, and providing customer service.

• Handle day-to-day air or ocean import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with shipping lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• File the relevant documentation to process the shipments.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem-solving and decision-making skills.

• Minimum high school diploma or GED.
• 2 years experience in International freight forwarding logistics operations.
• 2 years of customer service experience.