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VIP Client Manager

Job in Shanghai - China
Posted by jobinchina
Full Time position
Listed on 2020-08-10
Job specializations:
  • Hospitality/Catering
    Guest Services
  • Customer Service/Help Desk
    Account Manager, CRM, Relationship Manager, Customer Success Manager CSM
Job Description & How to Apply Below
VIP Client Manager Needed in Shaoxing

About Us:
LPT Enterprise Management Co. Ltd
LPT was founded in Germany in 2014. In 2019, we established the first office in mainland China, and have evolved into a comprehensive service provider in overseas education, migration, tourism and international business consultancy. Our clients are high-net-wealth Chinese families.
We are looking for VIP Client Manager who will also work with other internal departments to deliver high-quality services to our clients, mainly in our High-end club. This Club has an area of 2000 square meters, with high-end SPA, luxury shop, western restaurant, etc. in it.


Duties
This job is like the GRO(Guest relation officer) or CRO(Customer Relation Officer) in big hotels
VIP Client Manager handles and manages VIP clients of the High-end club of our company. This role will also work together with other internal departments (e.g. Overseas education/Immigration/Tourism/ Medical Care/SPA) to provide quality service to clients and improve client relationship.


1. This job is like the GRO(Guest relation officer) or CRO(Customer Relation Officer) in big hotels
2.  Provide high-end service to our members of the club (high-end SPA, luxury shop, western restaurant), maintain the relationship with them, and continuously improve the relationship with the members;
3. Act as trusted consultant for VIP clients by providing recommendations regarding corporate services;
4.  Monitor the services delivered to vip clients and assist in problem-solving;
5.  If work with other departments, will accompany VIP clients on business trips abroad, manage their schedules, make contact with associates or co-workers in other countries to ensure everything runs smoothly"


Requirements
1.  Presentable and professional-looking;
2.  Fluent Chinese (Mandarin) - Must;
3.  Nationality: European
4.    Previous experience in hospitality or catering industry will be a bonus
5.    Warm personality and strong sense of responsibility


Salary/ Benefit
Negotiable (based on skills and experience)
Housing allowance is available.
Work permit and insurance is provided.

Work time
Work 5 days a week.  9:00am-6:00pm.  
Note: This position have to work on weekends (and take weekdays off)"


Or add our wechat: davidshangweidong

Best regards

HR
Position Requirements
Bachelor,   3 to 4 Years work experience
Requirements
1.  Presentable and professional-looking;
2.  Fluent Chinese (Mandarin) - Must;
3.  Nationality: European
4.    Previous experience in hospitality or catering industry will be a bonus
5.    Warm personality and strong sense of responsibility
Required Language Skills:
  • Chinese - Very good
Additional Information / Benefits
Salary/ Benefit
Negotiable (based on skills and experience)
Housing allowance is available.
Work permit and insurance is provided.

Work time
Work 5 days a week.  9:00am-6:00pm.  
Note: This position have to work on weekends (and take weekdays off)"
Contact Information
Contact Name: jobinchina
Contact Phone: 021-61900630
Preferred method of contact: Email with CV via Application Box below.
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