FSQA Manager Retail FMCG

Role Overview

The FSQA Manager is responsible for developing, implementing, and maintaining food safety and quality systems to ensure compliance with regulatory standards and company policies. This role ensures that products are safe, consistent, and meet customer expectations.

• Develop and maintain Food Safety Management Systems (FSMS) such as HACCP, ISO 22000, or FSSC 22000.
• Ensure compliance with local and international food safety regulations (e.g., FSSAI, FDA if applicable).
• Lead internal and external audits and manage corrective actions.
• Monitor quality control processes across production.
• Handle customer complaints and implement corrective, preventive actions (CAPA).
• Train staff on food safety, hygiene, and quality standards.
• Manage documentation, SOPs, and records related to quality systems.
• Work closely with production, procurement, and R&D teams.
• Conduct risk assessments and ensure hazard control.
• Oversee supplier quality assurance and approvals.

• Bachelor’s or Master’s degree in Food Technology, Microbiology, or a related field.
• 5–10 years of experience in food safety/quality roles.
• Strong knowledge of HACCP, GMP, GHP, ISO standards.
• Certification in food safety systems (HACCP/Lead Auditor preferred).
• Good leadership and communication skills.
• Problem‑solving and analytical mindset.