Technical Analyst Bilingual

Position: Technical Analyst Bilingual Role
OnX Canada seeks a fully Bilingual Technical Analyst for a 1-year, onsite contract in Sherbrooke. This role focuses on delivering vital support for remote and in-office employees.

As a pivotal member of the Endpoint Services team, you will provide essential first and second-level Help Desk support. Your expertise will help troubleshoot issues related to desktop and mobile devices, ensuring a seamless IT experience. Additionally, you'll manage inventory and assist staff in configuring their computers and endpoint devices.

Key Responsibilities:

• Offer technical assistance to internal clients

• Troubleshoot issues for various devices and platforms

• Help maintain and deploy IT equipment efficiently

• Guide customers in operating their systems

• Manage software installations and updates

Requirements:

• Bilingual in French and English is mandatory

• Knowledge of Microsoft Office 365 and JAMF

• Educational background in IT or Computer Science

• Understanding of Windows OS and networking

• Willingness to work flexible hours as needed

Bring your IT skills and bilingual communication to enrich OnX Canada's operational success.
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