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Guest Relations Officer

Job in Singapore
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Company: Compass Group
Full Time position
Listed on 2021-06-09
Job specializations:
  • Customer Service/Help Desk
  • Airport/Airline
Job Description & How to Apply Below
  • Objectives for this

    Role:

    To be the professional face of the client organisation. Ensuring safe and compliant facilities are maintained at all times. Be the pinnacle of customer service excellence, to go above and beyond to take action and create experiences that are easy to deal with, that create consistent and sustainable value for our clients, customers and each other respectfully.Concierge Support – Conduct a professional and friendly customer service to ensure to answer customer and occupant queries around general Client information such as internal departments, locations / way finding and contact and timings of spaces within the building;

    To assist with functions / events, to ensure visitors expectations are met and exceeded prior to, during and assist to gather post event feedback.

    Ensure that the Reception area is clean, clear from health & safety hazards and the desk and team look professional and in accordance grooming standards

    Assist to manage lost & found

    Answer the telephone in a professional defined manner

    Know key transport routes to major locations including the other Client sites, the airport and key areas around Singapore.

    Assisting with taxi bookings or providing shuttle bus info

    Coordinate with external vendors to be able to propose interesting campaigns/events and/or roadshows that will be of benefit to Client staff and their visitors
  • Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
    To view & apply for jobs on this site that accept applications from your location / country, tap here:
     
     
     
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